Error when attempting activation.
I just bought a new computer, and am trying to activate Capture One on said computer. I have two activations left, and when I get sent to log in to activate, the browser shows "Authentication Complete," but the software repeatedly shows "An Error Has Occurred, Please Try Again Later."
The frustration is made worse by the fact that there's no actual way to contact Capture One directly regarding the inability to activate the product that I paid for. Anyone else encounter this?
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Simply login into your C1 account and reset the activations. Then you are able to activate your software again.
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I appreciate the response. I would like to have Capture One activated on both computers. To my understanding, that should be possible.
I gather that if I reset my activations, that will not be possible (I'd lose it on my desktop, and am trying to also activate it on a new laptop).
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You can activate at least two devices.
If you reset the activations, you need to re-activate each device.
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I guess I find this route confusing, as I am not out activations as it currently stands, so I'm not sure why I'd need to reset them. It seems to me like I'd just run into the same problem again?
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I'm following up here because I reset my activations and continue to get the same error message, and have stopped getting any replies on here with any help.
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I haven't had any problems to activate my installations after resetting the activations in my account. If none of the community users can help, maybe it's time to create a support ticket at the Capture One support!
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Did you ever figure it out? I'm having the same issue
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