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No compatibility information on CO website

Jay

For those of us using iPads with Lightning ports, how does Capture One iPad connect to a camera that uses USB-C? I have a Nikon Z6 that uses USB-C and an iPad 10.5" Pro that uses Lightning. I've connected a USB-C cable to an adapter to Lightning, but nothing happens. I'm pretty sure there are a lot of us out there with various combinations of ports...

There is absolutely NO information on your site about connectivity and support - just advertising on how good your tethering product is. How may we use it?

Thank you.

 

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Comments

4 comments

Date Votes
  • Ian Wilson
    Moderator
    Top Commenter

    Jay

    There is absolutely NO information on your site....

    You need to be aware that the other people on this forum are not Capture One staff, we are your fellow users of the software. So it's not "our" site. If you want to address Capture One support staff directly, you had better try the Submit a Request link at the top right of this page.

    Ian

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  • Jack W
    Admin

    HI Jay - we have this information contained in the following article: https://support.captureone.com/hc/en-us/articles/6848814624669-Connecting-a-supported-camera

    You'll need to use Apple's camera adapter.

    Ian Wilson We're working towards changing that. It should be "our" site (both Capture One and our users) - so I hope you've noticed my presence a little bit more, at least. :) 

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  • Ian Wilson
    Moderator
    Top Commenter

    Thanks, Jack. Good to know.

    Ian

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  • Jay

    Thank you for your responses, Ian and Jack. (To Ian, I did send a request and feeback)

    I figured out that the CCK is the only way to go (for now) Somewhat disappointed we can't use a more streamlined/direct cable.

    Yes, I blame Apple and their poor implementation of non-standard (and standard) technology.

    The app is now working well with my Nikon Z6. Actually impressed with the speed over what I thought was a USB 2.0 connection in the CCK (perhaps it is) and impressed with some of the editing tools available.

    Will send feedback on the need for an active histogram: being able to place a cursor over part of an image and see it reflected in the histogram is power!

    Best!

    Jay

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