I can't open Capture One 22

Pere Fabregas

• November 30, 2022 17:31

Hello 
I am Pere Fabregas and I have a licence:
(license key removed by forum admin)

I can't open Capture One 22, I have a MAC. 
I get a message 
Capture One has closed unexpectedly.

and it doesn't open it.
Can you help me?

Thanks

I look forward to hearing from you

Regards

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• 

  Robert Farhi

  • November 30, 2022 20:54

  First, don't give your licence number !! If Capture One can't open with you, it could with somebody else, with your licence number !

  Second, have a look at the encountered issue, that is detailed in the window which opens after Capture One has closed.

  Third, if you can't solve the problem, try to uninstall and reinstall, after having saved all your settings. Sometimes it works.

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• 

  RC Photo

  • December 01, 2022 20:09

  Make sure that you are using the latest version (currently 15.4.3 for macOS)...

   

  -1
• 

  Claas Naehle

  • December 13, 2022 08:22

  Hi there,

  I am experiencing the exact same problem - running lastest MacOS and latest CaptureOne 22... any other suggestions? I have followed the steps in

  https://support.captureone.com/hc/en-us/articles/360002638818

  But nothing has worked...

  Regards

   

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• 

  Pere Fabregas

  • August 04, 2024 17:51

  GOOD AFTERNOON, Hello,

  My photos are not being saved correctly. I get this message that I attached. I am attaching my license number in the photo. I hope you can help me.

  Sincerely,

  Pere Fabregas

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  Pere Fabregas

  • August 04, 2024 17:53

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  Pere Fabregas

  • August 04, 2024 17:55

  

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  Pere Fabregas

  • August 04, 2024 17:56

  Hello 
  I am Pere Fabregas and I have a licence:
  (license key removed by forum admin)

  0
• 

  JF

  • August 04, 2024 21:07

  Please consult the OS compatibility chart here.  You will find that Capture One 22 is not compatible with the latest Mac OS versions.

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