(101#103) General Error: The resource or request is not supported - Sony A7R3

Christopher O'Grady

• January 07, 2023 03:27
• Edited

I cannot connect my Sony A7R3 to capture one 16.0.1 and use live view and images will not transfer after capture.

(101#103) General Error: The resource or request is not supported - Enable Live View

Finally updated my old 2015 macbook to a new Dell XPS 15 9720. Getting it ready for a shoot.

I also tried it on my main editing PC and I have the exact same problem.

Windows 10 latest everything. I've tried 3 cables.

I do not have this problem with my old 2015 macbook. 

I have my first shoot with this new laptop in 3 hours... Support will likely get back to me in 45 days as usual. 

I can't find this error anywhere else in the forum. Does anyone know what this is?

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  Ian Wilson

  Moderator

  • January 07, 2023 13:44

  

  Have you checked the various things covered in this support article?

  https://support.captureone.com/hc/en-us/articles/360002381557 

  Ian

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  Christopher O'Grady

  • January 09, 2023 02:44

  Thanks for your reply.

  I've tried all of those things...

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