Cyrus Murdock
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Recent activity by Cyrus Murdock-
Thanks, Eric. I did fill this out and have not heard back from support. https://support.captureone.com/hc/en-us/requests/221528
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Yeah, that's what I said -- not scalable. Bump on this: Thanks Raymond. No, when I try to load from a system backup, I get this prompt again: Database connection FAILEDThe requested document type i...
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I wish there was someone with customer support to screenshare with. Not a scalable CS benefit, but would be hugely helpful.
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No when I try to do that, I get this prompt again: Database connection FAILEDThe requested document type is not recognized.The provided database is of an unknown type.
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Hi thanks so much for your help here. System: Sonoma Storage:On device -- 168.58 GB available of 499.96 GBOn HD that I have these catalogs stored on 2.5 TB available of 5 TB "Depending on the capa...
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File size is 850GB. When I attempt to import the file into a new catalog, I hit a prompt that says "not enough free space to import destination volume." That's confusing me. I think my understand o...
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Thank you! I'll see if I can manage this. I am storing the catalog on an external, so the 850GB are there. So, that would make it a referenced catalog, right?
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Is there someone from customer service I can connect with about a refund? If I can't recover these edits, I think that's enough for me to jump to another cms.
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Where do I access the folder? I attempt to open the catalog and this prompt pops up: The catalog "November - TK 2023.cocatalogdb" failed basic checks. Verify and repair it? I then try to verify an...
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Thank you. It is a catalog.