Christine M.
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Activity overview
Latest activity by Christine M.-
Christine M. commented,
Official comment Hi Steve. I am glad that our team managed to show you the "Lens Correction" option in the iPhone camera settings. Let us know if you have any additional questions. Have a great day.
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Christine M. commented,
Hi. You are referring to the correct article where it is stated that support for the two cameras are in two versions of Capture One. It is our standard policy that we don't backport support for cam...
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Christine M. commented,
@... - from our research we have found that not all models are affected. Did you confirm that you are experiencing an issue?
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Christine M. created a post,
FIXED with new iOS 16.5.1: Apple iOS 16.5 bug stops Apple adapter working with some iPhones and iPads
Hold off on updating to iOS 16.5 if you are using Capture One for iPad or if you are part of the Capture One for iPhone beta tester program. The update contains a bug that stops the Apple adaptor...
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Christine M. created an article,
Can't Activate Capture One 16.7? Check Your License Compatibility
When you upgrade to Capture One 16.7 and can't activate it, the issue is often related to license compatibility. This article explains how the new licensing model works and what to do if your curre...
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Christine M. commented,
Richard Reader: You write that you will have to upgrade in September to keep bug fixes etc. going; That has always been the case. When a new paid version is released, we don't backport bug fixes to...
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Christine M. commented,
EM: First of all, we can't process a refund request through a comment on an article. If you have purchased Capture One 23, you are not getting anything less than what you purchased. But I see that ...
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Christine M. commented,
Hi everyone. We have read through all your comments and identified some common misunderstandings, that we will clarify here (and have updated the article above with). A side note;This is clearly so...
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Christine M. commented,
Hi Andreas. Let me take your points one at a time. Let me know if I am missing anything. The changes that we have implemented are related to how we work in Support - it is not related to how we pr...
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Christine M. commented,
Hi Thomas. Let's not do double dialog. I understand your frustration, I do. Marian will reply to your message with the same question shortly.