Christine-M
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Activity overview
Latest activity by Christine-M-
Christine M. commented,
Official comment Hi Steve. I am glad that our team managed to show you the "Lens Correction" option in the iPhone camera settings. Let us know if you have any additional questions. Have a great day.
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Christine M. commented,
Official comment Update: At 4:15 PM CEST the issue was resolved.We once again apologize for the problems that the issue might have caused.
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Christine M. created a post,
FIXED: Incident: Customers on Capture One 15.1 or older are unable to log in and activate
Update: At 4:15 PM CEST the issue was resolved. We once again apologize for the problems that the issue might have caused. ____Since app. 3:40 PM CEST we have been experiencing an issue preventing ...
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Christine M. commented,
Hi. You are referring to the correct article where it is stated that support for the two cameras are in two versions of Capture One. It is our standard policy that we don't backport support for cam...
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Christine M. commented,
Michiel Mol - from our research we have found that not all models are affected. Did you confirm that you are experiencing an issue?
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Christine M. created a post,
FIXED with new iOS 16.5.1: Apple iOS 16.5 bug stops Apple adapter working with some iPhones and iPads
Hold off on updating to iOS 16.5 if you are using Capture One for iPad or if you are part of the Capture One for iPhone beta tester program. The update contains a bug that stops the Apple adaptor...
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Christine M. created an article,
Struggling to activate 16.4? Please, refer to our New License model and make sure your license is valid for this version
When you buy a perpetual license of Capture One, you receive a specific version of the software available at the moment of purchase. All the updates released to that particular version are included...
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Christine M. created an article,
How do bug fixes work?
We understand how important it is that you can rely on your tools. That's why our number one priority is to create high-quality software that works. Our number two priority is to fix bugs quickly w...
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Christine M. created an article,
Subscriptions, Licenses and Cost of Ownership
In this guide, you’ll discover which payment option might be best for you based on how you plan to use our software. Subscription or Perpetual License? A subscription is for you if: A ...
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Christine M. created an article,
Perpetual License Changes and the Loyalty Program - How it Affects You
This support article is archived and no longer monitored or updated. Some information may be outdated. For an overview of our Loyalty Program, please go here. The Capture One Loyalty Pro...