sarah isaacs
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Activity overview
Latest activity by sarah isaacs-
sarah isaacs commented,
I've downloaded the new version/service release and it is not fixed for me. Considering we pay for this as an extra over and above CaptureOne (desktop) and it is integral to the use of the mobile a...
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sarah isaacs commented,
I have just had the same issue trying to download from the cloud. I have 462 photos uploaded but only 14 download to Capture one. I am running exactly the same operating systems and versions as you
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sarah isaacs commented,
Sensible advice! Best wishes Sarah
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sarah isaacs commented,
Thanks. As the original photos are already in folders in a system on a separate HD, can I drag them to the same folder to "over write" them? Sarah
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sarah isaacs commented,
As an update - I still haven't heard from support but by fiddling around in the "package contents" (I have a Mac) of the main catalog file and making two catalogs reflecting different time periods ...
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sarah isaacs commented,
Thank you for clarifying that is really helpful and explains why some edits are missing.
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sarah isaacs commented,
I've tried that and it has brought some stuff through but not others and it's really weird. Some have come through perfectly and I can see star rating and edits. Some photos have a star rating but ...
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sarah isaacs commented,
Good idea and tried. It just says it's not a valid catalog database and can't do it. I've also tried opening it in the previous version of Capture one, but still completely blank.
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sarah isaacs commented,
thanks for replying. The catalog was too badly damaged. The catalog was completely empty - there were no folders or files at all. It was like a brand new empty catalog. Even weirder was when I trie...
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sarah isaacs created a post,
Referenced catalog can't locate edits
I use a referenced catalog and it became corrupted. I have a Mac and the referenced files are untouched on an external hard drive and the catalog is on my internal drive. I restored a backup from ...