John Alexander
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Activity overview
Latest activity by John Alexander-
John Alexander commented,
[quote="Jack-WestBend" wrote: Please update Capture One 12 for Catalina OS!!!! Do you think I will upgrade to the NEW Version Capture One 20 when PhaseOne can't come up with an update for their c...
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John Alexander commented,
Manually resetting permissions has had no impact. If I could get C1 to actually save the backups to a new location that might help, but it always tries to save to the catalog folder which is the in...
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John Alexander commented,
IAA - thanks for your responseI've checked and the catalog folder has no permissions restrictions at all. There is no problem with updates occurring to the actual catalog file nor any problems savi...
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John Alexander commented,
Thanks for the reply.I don't think it has anything to do with the catalog "being updated for a new release...." I upgraded from v9 to 10 six weeks ago without any issues. The backups worked fine up...
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John Alexander commented,
Thanks for the replies.I have checked under the General tab and the path is set correctly to the backup location on the external drive. I've tried changing the location of the backups along with re...
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John Alexander created a post,
Unable to complete catalog backup due to permissions issue
Before I open a support case I am hoping someone else has experienced this same problem and has a solution. I’ve searched the user forum but haven’t come up with anything.A few days ago when qu...