mountainview
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Latest activity by mountainview-
mountainview commented,
rpope Did you open a ticket? As it seems, negotiating an upgrade deal (16.4) with customer support is the only option to get this camera working in C1.
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mountainview commented,
I contacted CaptureOne directly and they were able to help me.
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mountainview commented,
Hello Victor. Thank you, ID is 219300.
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mountainview commented,
Another week goes by without any feedback. Very disappointing. I guess this was it, then. The new loyalty program disincentives upgrading. You will not get any updates once you buy. After the above...
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mountainview commented,
Yes, I did. Ticket is still open. I also asked if there are any updates regarding this issue three days ago. Right now I cannot use C1 with my Ricoh GR IIIx DNG anymore.
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mountainview commented,
It has been two weeks now since I successfully filed the report and have not heard anything back.
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mountainview commented,
Yes, I did five days ago. Screenshot, sample DNG and C1 Logfile package. Support did not come back to me yet.
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mountainview commented,
Well, 5 days and no feedback from tech support. Including the first post, about 4 months. Unfortunately this issue seems to enjoy a very low priority in engineering.
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mountainview commented,
I can confirm that the same happens with my Ricoh GR IIIX files. In addition the colors are shifted way beyond usable. I already opened a support ticket, but did not hear back yet. As some older GR...
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mountainview commented,
Ian Forber I tested DxO Raw in my workflow with C1. DxO can only do its "magic" when using the original RAW. One of the reasons is, that they are applying the Denoise before (!) the de-mosaicing - ...