NNN634504862744386472

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Latest activity by NNN634504862744386472
  • NNN634504862744386472 commented,

    Hi,please check the following:1. You can only open raw-files in Capture One, JPEGs can be displayed, TIFFs you cannot see2. Please check the list of supported raw-files at: http://www.phaseone.co...

  • NNN634504862744386472 commented,

    Hi,sorry, there is no way to transfer the session incl. the image settings from Mac to PC.Each Platform has its own way of storing the image settings and they are incompatible.

  • NNN634504862744386472 commented,

    Hi,you should \"reset\" the software by deleting the .plist file. This will also reset the information about what sessions are in the session list.Close the CO-SoftwareDelete or rename this file: H...

  • NNN634504862744386472 commented,

    Hi,If the raw-file is not named with the camera counter you can not get it for the processed files.You need to rename the RAW-files: check in Capture Options: \"Use cameras capture counter instead ...

  • NNN634504862744386472 commented,

    Hi,one idea:it might be that you have jobs in your batch list which can not be developed (files might have been moved outside CO) If this is the fact delete the files in following folders:USERNAME\...

  • NNN634504862744386472 commented,

    Hi Matt,could you please place a screenshot here.ThanksRenate

  • NNN634504862744386472 commented,

    Hi Domenica,well, I do not know how your files got corrupted. Did you turn of the camera -take of the battery, while shooting?If this happens more often you should contact the camera support.

  • NNN634504862744386472 commented,

    Hi Cara,you can rename the session folder (not the capture-, process-, trash-folder) in the finder. Than add the session in CO.You can add a session by choosing \"add session\" in the organizing t...

  • NNN634504862744386472 commented,

    Hi Matt,please let me know if the previews and thumbnails (?) show up different (how?) ? What camera was used, does it only appear when developing files from a special type?

  • NNN634504862744386472 commented,

    Hi Domenica,two things to try:1. Try to deaktivate the option \"Create preview files during import\" - does it import without problems and does the RAW-files show up correctly when browsing the fol...