Mark Ashford

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Latest activity by Mark Ashford
  • Mark Ashford commented,

    The Defect remains unresolved. Still having problems with file export. I have upgraded the NAS to a QNAP TS-932X. Network uses Small Message Block [SMB] for network traffic to read/write with the N...

  • Mark Ashford commented,

    Interesting. But this is not tethering, it is output of a variant to a storage device. In all other respects, Capture One handles the external drive correctly. And, when the destination Folder/subf...

  • Mark Ashford commented,

    Root folder is the sub folder name on the external drive. When I click the arrow to the right of it I see the correct sub folder on the external drive in a Finder Window If I change the Root folder...

  • Mark Ashford commented,

    I have no Windoze machines.  Mac only! The external drive is attached via Firewire 800. All the other services, such as catalog creation, file import, presets, styles, and catalog backup all work f...

  • Mark Ashford commented,

    In the Export dialogue box, I reset the tool and reselected the external drive.  I tested the exporting a file, same result. The exported file goes to the old drive and sub folder. I checked the Ou...

  • Mark Ashford commented,

    Hi, yes I did. I have just repeated the process to make sure. Also, the export confirmation dialogue popup message states the external drive destination correctly. The external drive also contained...

  • Mark Ashford commented,

    I carried out some additional investigation this AM. The folder I had been using to export before adding the external drive still existed on my Mac Pro. It is a sub folder of a parent folder. I ren...

  • Mark Ashford commented,

    hi, just tested it. I also reselected the folder on the external drive as the destination to export to. No joy, no change it is still exporting to the old destination.

  • Mark Ashford created a post,

    File export Failure

    I am using Capture One 21 Pro Build 14.02.49 (e245173) on a Mac. I have a Mac Pro 5,1 with 4 internal drives and an external drive attached by Firewire. All Capture One folders, including my backup...

  • Mark Ashford commented,

    Thanks for the feedback Grant. 😄