Glenn Tokunaga

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Activity overview

Latest activity by Glenn Tokunaga

  • Glenn Tokunaga commented,

    1. Community
    2. Open Archive
    3. C1 6.2 NOT PROCESSING

    Hi Drew and Paul_E,I just submitted a new support case as you suggested, summarizing within the description the problem I was having. I also gathered up all of the Capture One log files and crash r...

  • Glenn Tokunaga commented,

    1. Community
    2. Open Archive
    3. C1 6.2 NOT PROCESSING

    Thanks, Drew. I'll do that. Where would I find the LOG files you mentioned?Glenn

  • Glenn Tokunaga commented,

    1. Community
    2. Open Archive
    3. C1 6.2 NOT PROCESSING

    Update: I finally got it to work. I ended up creating a new session and re-captured my photos into the new session. I then tested it out by processing about 5 photos just to make sure it worked. It...

  • Glenn Tokunaga commented,

    1. Community
    2. Open Archive
    3. C1 6.2 NOT PROCESSING

    No, it does not. Nothing shows up in the Batch Queue until I begin processing. It then flies through them at an extremely fast rate as though it's processing them, but nothing actually gets process...

  • Glenn Tokunaga commented,

    1. Community
    2. Open Archive
    3. C1 6.2 NOT PROCESSING

    I'm having the exact same problem, but even after restarting, the problem persists. Any idea what's causing this? I've been trying to process .dng files from a Leica M8, attempting to export about...