John Murphy

1. Community
2. Open Archive
3. Loss of the pro features in Capture one 20 fuji

I am running Windows 10 v20H2. Prior to my deleting the Capture one folders. When I I entered the license key I would get the msg: "Something unexpected happened Please contact support". I did cont...

• View comment
• John Murphy
• February 21, 2021 17:54
• 0 votes

1. Community
2. Open Archive
3. Loss of the pro features in Capture one 20 fuji

I uninstalled C1 and deleted the capture one files and folders in Program Files and Programdata . Ialso deleted the capture folder in the Phaseone folder in Programdata.After re-installing C1, on s...

• View comment
• John Murphy
• February 21, 2021 15:15
• 0 votes

1. Community
2. Open Archive
3. Loss of the pro features in Capture one 20 fuji

I show 1 activation remaining for C1 express and 2 activation remaining for C1 pro.  When I reset all activations under either express or pro nothing happens.  I may  try another uninstall/install.  

• View comment
• John Murphy
• February 20, 2021 18:02
• 0 votes

1. Community
2. Open Archive
3. Loss of the pro features in Capture one 20 fuji

Both C1 express & C1 Pro show as deactivated on my account.  When I try to deactivate from C1 I get the msg: Capture One was unable to deactivate software on the server. Please, try again later. St...

• View comment
• John Murphy
• February 20, 2021 15:57
• 0 votes