Exported ARW files from C1 to DNG turning green when client opens them in Photoshop
Dear Colleagues,
Any ideas are welcome on this strange conundrum..
We recently had a photographer who shot images for us on a sony camera arw files, took them into Capture One to caption, rename, etc. and then exported as DNG files. When we pull those images into Adobe Photoshop or Lightroom, they turn green. (see screenshot if possible)
It is only in Adobe products that it is showing green- lightroom, bridge, photoshop- multiple versions.
Adobe forums recommended “Preferences >Technology Previews > enable Deactivate Native Canvas. Quit Photoshop and relaunch.” It unfortunately did not work. We tried it in Adobe Photoshop versions 20.0.10, 22.3.0 and 22.4.2.
We believe this might be a known issue with Capture One?
Ie is it perhaps one of these issues? We are thinking about this very deeply as this is an issue for us.
- didn’t label the camera correctly to proper DNG specifications and therefore Adobe can’t identify the camera model. You can’t select a DNG profile for it, and without one, the color looks quite weird. According to DNG specification, EXIF UniqueCameraModel tag (0xc614) contains manufacturer company name, for this camera Adobe are expecting UniqueCameraModel to be “Sony ILCE-7RM2” but Capture One v14 has incorrectly saved this as “ILCE-7RM2”. You would think Adobe is could put two and two together and figure out which camera this is, but Adobe is very stringent in this regard.
- the white balance in C1 10 is in the normal range (Temp 5,669, Tint 13) but off the charts in C1 20 at (9,700/150).
- mangles some of the header data
- I'm wondering if there is an IR sources that caused the camera's software to set the As Shot color balance to be so far off.
XMP] White Balance : As Shot
[XMP] Color Temperature : 9700
[XMP] Tint : +150
- is the profile "color". The normal Adobe default options are not available for this image and it is not being rendered correctly. The image looks okay in RAW Digger, Fast RAW Viewer and other applications.
- The DNG as it exists is unfortunately not an archival RAW format as it is controlled and owned by Adobe. The DNG does contain the RAW information, but the settings from Capture One do not get “baked into” the DNG container. All the DNG is is a new container for the RAW data that allows the RAW to be opened my many different applications, including Adobe software. The same is true in the other direction (I.e. editing a DNG in ACR and then opening it in Capture One). This is all largely because different RAW processing software, while offering near-identical file adjustment options, read the files differently.
- https://support.captureone.com/hc/en-us/community/posts/360012122157-C1P-DNG-files-in-Lightroom-Green
- https://support.captureone.com/hc/en-us/community/posts/360009399797-How-to-remove-a-strong-green-cast-in-DNG-created-by-GR3-
- https://support.captureone.com/hc/en-us/community/posts/360012257457-DNG-Corruption
- https://support.captureone.com/hc/en-us/community/posts/360012427578-DNGs-from-Process-Recipe-amp-Export-Useless
- Exporting an image from Capture One as a DNG and then re-opening the file in Adobe Camera RAW will not work because they are two separate RAW processing softwares. When you create the DNG, you are essentially discarding your Capture One settings and dropping the RAW data into a new container (the DNG). Capture One's adjustment sliders and ACR's adjustment sliders don't talk to one another, hence why the file looks different in each software.
How can we appropriately export DNGs from C1 without this issue when we open it in Photoshop to be able to work on the file? They can’t all be super green- that is an issue.
The thumbnail appears to be fine in our DAM, in preview, in Media Pro (thumbnail), etc.
Photo Mechanic 5 shows it as a yellow square:
The file:
https://www.dropbox.com/sh/4hai3muanci8o8t/AAAuf8QCh7sCZTFJBVWkjRhZa?dl=0
Exif Tool dump on the image:
Last login: Thu Jun 10 17:29:22 on console
FG1901622:~ svc_damingestmaccm1$ exiftool -G/Users/svc_damingestmaccm1/Desktop/untitled\ folder/NGD-87629_210315_001403.dng
Invalid TAG name: G/Users/svc_damingestmaccm1/Desktop/untitled folder/NGD-87629_210315_001403.dng
No file specified
FG1901622:~ svc_damingestmaccm1$ exif tool -G/Users/svc_damingestmaccm1/Desktop/untitled\ folder/NGD-87629_210315_001403.dng
-bash: exif: command not found
FG1901622:~ svc_damingestmaccm1$ exiftool -G /Users/svc_damingestmaccm1/Desktop/untitled\ folder/NGD-87629_210315_001403.dng
[ExifTool] ExifTool Version Number : 11.11
[File] File Name : NGD-87629_210315_001403.dng
[File] Directory : /Users/svc_damingestmaccm1/Desktop/untitled folder
[File] File Size : 81 MB
[File] File Modification Date/Time : 2021:07:07 15:53:53-04:00
[File] File Access Date/Time : 2021:07:07 17:26:10-04:00
[File] File Inode Change Date/Time : 2021:07:07 17:07:53-04:00
[File] File Permissions : rwx------
[File] File Type : DNG
[File] File Type Extension : dng
[File] MIME Type : image/x-adobe-dng
[File] Exif Byte Order : Little-endian (Intel, II)
[EXIF] Image Description : Williamson Memorial Hospital first closed in 2018. It was purchased by local businessmen who were able to keep it open untl April 2020 when it closed a second time.
[EXIF] Make : SONY
[EXIF] Camera Model Name : ILCE-7RM2
[EXIF] Orientation : Horizontal (normal)
[EXIF] Software : Capture One 20 Macintosh
[EXIF] Modify Date : 2021:03:16 18:32:01
[EXIF] Artist : Stacy Kranitz
[EXIF] Subfile Type : Full-resolution Image
[EXIF] Image Width : 7952
[EXIF] Image Height : 5304
[EXIF] Bits Per Sample : 16
[EXIF] Compression : Uncompressed
[EXIF] Photometric Interpretation : Color Filter Array
[EXIF] Strip Offsets : (Binary data 47032 bytes, use -b option to extract)
[EXIF] Samples Per Pixel : 1
[EXIF] Rows Per Strip : 1
[EXIF] Strip Byte Counts : (Binary data 31823 bytes, use -b option to extract)
[EXIF] Planar Configuration : Chunky
[EXIF] CFA Repeat Pattern Dim : 2 2
[EXIF] CFA Pattern 2 : 0 1 1 2
[EXIF] CFA Layout : Rectangular
[EXIF] Black Level : 2059
[EXIF] Default Crop Origin : 0 0
[EXIF] Default Crop Size : 7952 5304
[EXIF] Bayer Green Split : 500
[EXIF] Active Area : 0 0 5304 7952
[EXIF] Exposure Time : 1/125
[EXIF] F Number : 10.0
[EXIF] Exposure Program : Manual
[EXIF] ISO : 1600
[EXIF] Sensitivity Type : Recommended Exposure Index
[EXIF] Recommended Exposure Index : 1600
[EXIF] Exif Version : 0230
[EXIF] Date/Time Original : 2021:03:15 09:47:39
[EXIF] Create Date : 2021:03:15 09:47:39
[EXIF] Shutter Speed Value : 1/125
[EXIF] Aperture Value : 10.0
[EXIF] Brightness Value : -3.65078125
[EXIF] Exposure Compensation : 0
[EXIF] Max Aperture Value : 2.8
[EXIF] Metering Mode : Multi-segment
[EXIF] Light Source : Unknown
[EXIF] Flash : On, Return not detected
[EXIF] Focal Length : 25.0 mm
[EXIF] Focal Plane X Resolution : 2164.432861
[EXIF] Focal Plane Y Resolution : 2164.432861
[EXIF] Focal Plane Resolution Unit : cm
[EXIF] File Source : Digital Camera
[EXIF] Scene Type : Directly photographed
[EXIF] Custom Rendered : Normal
[EXIF] Exposure Mode : Manual
[EXIF] Digital Zoom Ratio : 1
[EXIF] Focal Length In 35mm Format : 25 mm
[EXIF] Scene Capture Type : Standard
[EXIF] Contrast : Normal
[EXIF] Saturation : Normal
[EXIF] Sharpness : Normal
[EXIF] Lens Info : 24-70mm f/2.799999915
[EXIF] Lens Model : FE 24-70mm F2.8 GM
[EXIF] DNG Version : 1.1.0.0
[EXIF] DNG Backward Version : 1.1.0.0
[EXIF] Unique Camera Model : ILCE-7RM2
[EXIF] Color Matrix 1 : 1 0 0 0 1 0 0 0 1
[EXIF] As Shot Neutral : 0.3809523879 1 0.6702412962
[EXIF] Baseline Exposure : 0.04605437026
[EXIF] Calibration Illuminant 1 : Unknown
[EXIF] Original Raw File Name : /Volumes/Drobo_2/Photographs - 2/Assignment/National Geographic/Hospital/NGD-87629_210315_001403.dng
[EXIF] Thumbnail TIFF : (Binary data 51576 bytes, use -b option to extract)
[XMP] XMP Toolkit : Adobe XMP Core 5.6-c140 79.160451, 2017/05/06-01:08:21
[XMP] Metadata Date : 2021:07:07 15:53:53-04:00
[XMP] Creator Tool : Capture One 20 Macintosh
[XMP] Lens : FE 24-70mm F2.8 GM
[XMP] Lens Distort Info : 33489/32768 -94769135/1073741824 57355662/1073741824 31724/1073741824
[XMP] Date Created : 2021:03:15 09:47:39
[XMP] City : Williamson
[XMP] State : West Virginia
[XMP] Country : United States
[XMP] Authors Position : photographer
[XMP] Document ID : xmp.did:36d748f4-df5c-4515-9487-95769549e916
[XMP] Original Document ID : 434FF6C7004924E4D02F9FDB27CAA677
[XMP] Instance ID : xmp.iid:2d508879-3e23-4cb7-8764-8f8bd557847f
[XMP] Preserved File Name : NGD-87629_210315_001403.dng
[XMP] Format : image/dng
[XMP] Look Name :
[XMP] Location : Williamson Memorial Hospital
[XMP] Version : 13.3
[XMP] Process Version : 11.0
[XMP] White Balance : As Shot
[XMP] Color Temperature : 9700
[XMP] Tint : +150
[XMP] Exposure 2012 : 0.00
[XMP] Contrast 2012 : 0
[XMP] Highlights 2012 : 0
[XMP] Shadows 2012 : 0
[XMP] Whites 2012 : 0
[XMP] Blacks 2012 : 0
[XMP] Texture : 0
[XMP] Clarity 2012 : 0
[XMP] Dehaze : 0
[XMP] Vibrance : 0
[XMP] Parametric Shadows : 0
[XMP] Parametric Darks : 0
[XMP] Parametric Lights : 0
[XMP] Parametric Highlights : 0
[XMP] Parametric Shadow Split : 25
[XMP] Parametric Midtone Split : 50
[XMP] Parametric Highlight Split : 75
[XMP] Sharpen Radius : +1.0
[XMP] Sharpen Detail : 25
[XMP] Sharpen Edge Masking : 0
[XMP] Luminance Smoothing : 0
[XMP] Color Noise Reduction : 25
[XMP] Color Noise Reduction Detail : 50
[XMP] Color Noise Reduction Smoothness: 50
[XMP] Hue Adjustment Red : 0
[XMP] Hue Adjustment Orange : 0
[XMP] Hue Adjustment Yellow : 0
[XMP] Hue Adjustment Green : 0
[XMP] Hue Adjustment Aqua : 0
[XMP] Hue Adjustment Blue : 0
[XMP] Hue Adjustment Purple : 0
[XMP] Hue Adjustment Magenta : 0
[XMP] Saturation Adjustment Red : 0
[XMP] Saturation Adjustment Orange : 0
[XMP] Saturation Adjustment Yellow : 0
[XMP] Saturation Adjustment Green : 0
[XMP] Saturation Adjustment Aqua : 0
[XMP] Saturation Adjustment Blue : 0
[XMP] Saturation Adjustment Purple : 0
[XMP] Saturation Adjustment Magenta : 0
[XMP] Luminance Adjustment Red : 0
[XMP] Luminance Adjustment Orange : 0
[XMP] Luminance Adjustment Yellow : 0
[XMP] Luminance Adjustment Green : 0
[XMP] Luminance Adjustment Aqua : 0
[XMP] Luminance Adjustment Blue : 0
[XMP] Luminance Adjustment Purple : 0
[XMP] Luminance Adjustment Magenta : 0
[XMP] Split Toning Shadow Hue : 0
[XMP] Split Toning Shadow Saturation : 0
[XMP] Split Toning Highlight Hue : 0
[XMP] Split Toning Highlight Saturation: 0
[XMP] Split Toning Balance : 0
[XMP] Color Grade Midtone Hue : 0
[XMP] Color Grade Midtone Sat : 0
[XMP] Color Grade Shadow Lum : 0
[XMP] Color Grade Midtone Lum : 0
[XMP] Color Grade Highlight Lum : 0
[XMP] Color Grade Blending : 50
[XMP] Color Grade Global Hue : 0
[XMP] Color Grade Global Sat : 0
[XMP] Color Grade Global Lum : 0
[XMP] Auto Lateral CA : 0
[XMP] Lens Profile Enable : 0
[XMP] Lens Manual Distortion Amount : 0
[XMP] Vignette Amount : 0
[XMP] Defringe Purple Amount : 0
[XMP] Defringe Purple Hue Lo : 30
[XMP] Defringe Purple Hue Hi : 70
[XMP] Defringe Green Amount : 0
[XMP] Defringe Green Hue Lo : 40
[XMP] Defringe Green Hue Hi : 60
[XMP] Perspective Upright : 0
[XMP] Perspective Vertical : 0
[XMP] Perspective Horizontal : 0
[XMP] Perspective Rotate : 0.0
[XMP] Perspective Aspect : 0
[XMP] Perspective Scale : 100
[XMP] Perspective X : 0.00
[XMP] Perspective Y : 0.00
[XMP] Grain Amount : 0
[XMP] Post Crop Vignette Amount : 0
[XMP] Shadow Tint : 0
[XMP] Red Hue : 0
[XMP] Red Saturation : 0
[XMP] Green Hue : 0
[XMP] Green Saturation : 0
[XMP] Blue Hue : 0
[XMP] Blue Saturation : 0
[XMP] Convert To Grayscale : False
[XMP] Override Look Vignette : False
[XMP] Tone Curve Name 2012 : Linear
[XMP] Camera Profile : Embedded
[XMP] Camera Profile Digest : FD3C4AEE00CD19EE92DBB2ED1E7B7CEB
[XMP] Has Settings : True
[XMP] Has Crop : False
[XMP] Already Applied : False
[XMP] History Action : derived, saved, saved, saved
[XMP] History Parameters : converted from image/x-sony-arw to image/dng, saved to new location
[XMP] History Instance ID : xmp.iid:36d748f4-df5c-4515-9487-95769549e916, xmp.iid:39b958c7-58e4-4700-9f55-815a9b1a34eb, xmp.iid:2d508879-3e23-4cb7-8764-8f8bd557847f
[XMP] History When : 2021:03:16 18:32:01-04:00, 2021:07:01 23:08:44-04:00, 2021:07:07 15:53:53-04:00
[XMP] History Software Agent : Adobe Photoshop Camera Raw 13.1 (Macintosh), Adobe Photoshop Lightroom Classic 10.2 (Macintosh), Adobe Photoshop Camera Raw 13.3 (Macintosh)
[XMP] History Changed : /, /metadata, /metadata
[XMP] Derived From Document ID : 434FF6C7004924E4D02F9FDB27CAA677
[XMP] Derived From Original Document ID: 434FF6C7004924E4D02F9FDB27CAA677
[XMP] Creator Country : United States
[XMP] Hierarchical Subject : @KLB, CAM, NGD-87629,
[XMP] Tone Curve PV2012 : 0, 0, 255, 255
[XMP] Tone Curve PV2012 Red : 0, 0, 255, 255
[XMP] Tone Curve PV2012 Green : 0, 0, 255, 255
[XMP] Tone Curve PV2012 Blue : 0, 0, 255, 255
[Composite] Aperture : 10.0
[Composite] CFA Pattern : [Red,Green][Green,Blue]
[Composite] Image Size : 7952x5304
[Composite] Megapixels : 42.2
[Composite] Scale Factor To 35 mm Equivalent: 1.0
[Composite] Shutter Speed : 1/125
[Composite] Circle Of Confusion : 0.030 mm
[Composite] Field Of View : 71.5 deg
[Composite] Focal Length : 25.0 mm (35 mm equivalent: 25.0 mm)
[Composite] Hyperfocal Distance : 2.08 m
[Composite] Light Value : 9.6
Kind Regards,
Christina
PS- Please please please revive Media PRO!!!!!!!
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hi christina,
fear the only solution is to have your photographer use adobe or any other full DNG compatible software as the DNG export in c1 is broken, this has been reported here a couple times. checked the latest version and it is still not fixed, this is so typical for c1 btw, ignore issues which effect only a small groupe of user. and yes media pro was a wonderful software !
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Hi Christina,
I could have miss something, but your image I access using Dropbox is correct to me. No green colour !
A question, however : why did your photographer export the images using DNG format ? There is no interest at all, as Adobe softwares (and any other software) can't read the adjustments made using Capture One, except maybe basing ones such as crop or WB.
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hm, what software ? even the software which created this dng is not able to render it correct.....
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Yes- Robert- what software program and version are your reviewing it in? My post was specifically about Adobe... But I'd be interested in what you are seeing as well...
Christina
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Hi Christina,
You are right, opening your image with Photoshop or Lightroom Classic gives me an awful green result (9700 K, Tint 150), while opening it in Capture One is OK for me. Surprisingly, opening the image in Affinity Photo gives me a correct result as well, very much like the one I get with Capture One. The same with darktable, where I get good colours.
What I meant above is that it's no use to export in DNG rather than in TIFF, for instance, because an image developed and adjusted with Capture One, then exported as DNG will not keep the C1 adjustments in any software, including Adobe softwares, as adjustments are specific to softwares and can't be read by others, except basic ones such as crop or WB (It should !!).
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Dear Robert
We don't want to keep any adjustments- we just wanted c1 to export a dng that looks like it did in the camera. Not all raw files are adjusted- usually only the selects. However, according to archival standards, the Library of Congress recommends DNG as the only RAW format that is considered archival- but it isn't archival if c1 creates a loss of white balance for the originator of the DNG format- Adobe.
Christina
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We don't want to keep any adjustments- we just wanted c1 to export a dng that looks like it did in the camera.
Have you tried File -> Export -> Export Original Files with the include adjustments box un-checked?
I just tried that and the exported file is identical to the original file.
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it is rather easy to reproduce this issue so when you test it you will find that most DNG compatible software does not render the DNG files produced by c1 correct, DXO refuses to even open them but surprisingly affinity seems more tolerant and renders a somehow correct file but only with custom WB but this does not change the fact that DNG exported from c1 are totally unusable !
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OK Christina,
I see much better why you need DNGs. I don't understand what happens between C1 and some of other softwares, including Adobe ones, which is very unpleasant, indeed. I suggest you to submit your issue to the Capture One technical staff, as it is not acceptable that DNG created by Capture One aren't "universal".
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..... good luck with the support request, the export DNG function is broken for a long time and and not really a new discovery.
adobe offers everything what is needed for a reliable DNG workflow for free, a tool to add keywords adobe bridge and the DNG converter, all your photographer has to do is to learn how to use them.
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Yes, Adobe DNG converter works quite well and is worth a try by your photographer. Very easy to use.
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Exporting to DNG
When exporting RAW files as variants using the DNG file format option, the settings files (e.g., any image adjustments made) and metadata such as descriptions, keywords, ratings, and color tags are not retained. You can, however, archive or share your RAW files complete with all adjustments and metadata intact by packing them together as EIP files instead.
https://support.captureone.com/hc/en-us/articles/360002629937-Exporting-to-DNG
makes me wonder why they have it anyway......
ps.: makes me also think that this function is broken on purpose because in this form it has zero value. it is just here to fool user, very much like the auto setting in the tone curve panel....
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EIP files only seem to be able to be read by C1..... So this is a fun circle...
Christina
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> Christina Micek: EIP files only seem to be able to be read by C1
I do not think EIP was meant for sharing images outside a C1 environment. I am not even sure how well it works between C1 catalogs. I have used EIP with C1 sessions where I pack one or more image files as EIP, transfer the file(s) to a C1 session on a different computer where I can unpack or use EIP as is, and continue editing.
An EIP-file is actually a ZIP-file, C1 changes the file type extension (.zip to .eip). Try renaming a testimage.eip file to testimage.zip and use your favorite zip-tool to peek inside.
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it is a sad thing that c1 does not see the benefit of having good DNG support because when you have to share raw files DNG is by far the best option. in the professional world everybody has adobe but almost nobody has c1 so the .eip files are a nice idea but totally useless.
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Not is all perfect on the Adobe side either, the Adobe DNG converter alters some of the metadata in converting the original RAW. For instance Lens description is truncated so that non Adobe programs including Capture One cannot determine the lens used in taking the picture. The only way to ensure all non-Adobe applications can open an Adobe DNG converter DNG file correctly is to use the option to embed the original RAW in the DNG.
Dave
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dave, this is just another c1 DNG related issue and not a general problem.
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