Capture One System Requirements and OS compatibility

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  FirstName LastName

  • July 04, 2021 14:00

  hi there, I cannot system update my Mac so its still on MAC SIERRA  10.12.6 , is there an older version I can download at all. thanks 

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  Maryna Sopilniak

  • July 06, 2021 07:37
  • Edited

  Hello,

  Thank you for the comment.

  You can download the previous version of Capture One from here - https://account.captureone.com/en/account/download-previous

   

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  FirstName LastName

  • August 24, 2021 15:41

  Hello!

  Why in "Recommended system requirements" you are requesting an Intel processor only? What's wrong with AMDs?

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  Permanently deleted user

  • August 24, 2021 16:00

  It says "recommended" , not "only". A nuance, but still. It runs fine on AMD, at least for me! YMMV.

   

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  FirstName LastName

  • August 30, 2020 18:35

  I cannot log out and cannot pay the subscription

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  Lotuso10

  • March 21, 2022 10:34

  Hi, what are the recommended system requirements for M1 family of Macs?

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  syborg

  • December 01, 2022 23:07

  Maybe it's worth mentioning here as well that C1 requires .Net Desktop Runtime 6.x. You should have it installed by yourself, because the installer or app runner won't download it, as you might think:
  

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  Permanently deleted user

  • December 11, 2022 09:55

  Hello,

  Where are the links for older versions? Every 3 months is new version? Guys, calm down. Very user friendly when talking about operating system versions.

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  Bob Gramsma

  • December 22, 2022 18:12

  capture one 15.2.2.4 crashes on start ventura. any fix for this

   

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  Armando Prini

  • January 22, 2023 17:55

  CAPTURE ONE
  
  ARE YOU CRAZY... Capture 23 apparently requires a new Apple Hardware purchase that is totally irresponsible.. I'm wondering how others are feeling? My studio has investment in very high level Mac system components running on a Mac Pro Tower.. anf all is running fine.  Capture One you need to come clean on why Capture 23 is only available for recent versions of MacOS. I understand that Capture One utilizes GPU centric code were many Graphics cards should will support.. What are the hardware limitations that require a Mac hardware upgrade. If this is in fact the only option? unfortunately I again will need to dump subscriptions for future releases of Capture One until the time comes when my Mac die.. I thought when jumping to Capture One that there was a clear commitment to photographers and in fact Capture One is the best.. Is it possible to offer two builds of Capture 23 without the hardware specifics that Mac is forcing on you? 

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  Ivar KJELBERG

  • January 23, 2023 10:44

  FILE ACCESS Windows 11 22H2 potential issues
  Hello,

  I have had some file access issues with latest CO 23 (16.0.2) update (and probably related to earlier versions too) linked to my Win 11-64 22H2 version and the settings of "Windows Security & Controlled Folders".

  I had to add "CaptureOne.exe, ImgCoreProcess.exe and MPCoreTool.exe" to my "Allow an app through Controlled Folder Access" in the "OS - Settings - Virus and threat protection settings - Controlled Folder access".

  So if some of your photo and/or data files are located into your Win OS "Protected Area", then CO23 does not work or get jammed and basically you need to "kill" the application, and your DB might get into an unstable state.

  But once the "exe" are allowed it sems to work OK :)

  It could be nice to know if you list all CO23 exe files that should have "full access" too, and/or that you propose or check this during installation.

  Thank's for your support

  Sincerely,

  Ivar

   

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  Edvinas Petrauskas

  • January 25, 2023 14:06

  Hello,

  After I updated my Mac to macOS Ventura 13.2 my CaptureOne started bugging, some buttons are not active and after a bit of time the became active and then back to not active again. Before I had macOS Monterey 12.6 and everything was working perfectly. Now I cannot use normal my CaptureOne. What should I do?

  Will wait for your support,

  Thank you

  Edvinas P.

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  Permanently deleted user

  • March 28, 2023 22:37

  hey I've be having a hard time with my subscription. I've paid for my subscription and now it's not allow back on the the program. I've redownloaded that software and it still say inactive? And the money has been taken out of my account. 

   

   

   

   

   

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  Bill LastName

  • February 15, 2023 22:13
  • Edited

  On Windows I installed CaptureOne express. Entered the activation key. Activated the account. But the program said "an error has occurred" and when I try "Let's get started" again, it says "An error has occurred, please try again later." Later, same result.

  Now it says activation successful, but the program always asks for the key, then quits with no error after I put it in. So can't actually use it.

  Hope you can help? Thanks

  PS: Now getting same kind of errors as first time.

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  Permanently deleted user

  • December 10, 2021 08:54

  Hello!, I bought Capture One 22 for Sony and my Mac is from 2011, I cannot system update, my Mac so its still on MAC SIERRA  10.13.6. Then am I not going to be able to use it? Is there a way i can have the benefits and styles of Capture one 22?.

  Thanks.

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  Angel Azkune

  • August 26, 2020 16:09

  I have Capture One Pro 12.1.3 and I want to update to version 12.1.5

  What should I do?

   

  Regards

  -3

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