Deactivation may be necessary in several scenarios:
- Switching between different product variants (e.g., from trial to Pro)
- Freeing up activation seats to use Capture One on a different machine
- When your device is offline or no longer accessible
- Reinstalling Capture One
You can deactivate either from within the application or through your online Capture One account.
Deactivate Capture One in the application
Note: An internet connection is required for in-app deactivation.
- Open the License dialog:
- On Mac: Capture One → License
- On Windows: Help → License
- Click Deactivate
- Confirm deactivation
- Restart Capture One
Deactivate Capture One using the website
You can also deactivate via your online Capture One account at captureone.com.
- Log into your account at www.captureone.com.
Click the LOGIN icon and enter your email and password.
- Go to Plans & Services Management and click Manage.
- Locate your Capture One license and click Show Activation History.
- Choose:
- Reset all activations to deactivate all machines using the license
- Deactivate device to remove a specific activation
Once deactivation is complete, you'll be able to activate Capture One again on a different machine.
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<< Offline activation of Capture One | Opening Capture One for the first time >>