Deactivating Capture One

Deactivation may be necessary in several scenarios:

• Switching between different product variants (e.g., from trial to Pro)
• Freeing up activation seats to use Capture One on a different machine
• When your device is offline or no longer accessible
• Reinstalling Capture One

You can deactivate either from within the application or through your online Capture One account.

Deactivate Capture One in the application

Note: An internet connection is required for in-app deactivation.

1. Open the License dialog:
   • On Mac: Capture One → License
   • On Windows: Help → License

   

2. Click Deactivate

1. Confirm deactivation

1. Restart Capture One

Deactivate Capture One using the website

You can also deactivate via your online Capture One account at captureone.com.

1. Log into your account at www.captureone.com.
   Click the LOGIN icon and enter your email and password.

1. Go to Plans & Services Management and click Manage.

1. Locate your Capture One license and click Show Activation History.

1. Choose:
   • Reset all activations to deactivate all machines using the license
   • Deactivate device to remove a specific activation

Once deactivation is complete, you'll be able to activate Capture One again on a different machine.

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<<  Offline activation of Capture One  |  Opening Capture One for the first time  >>