Deactivating Capture One

Comments

4 comments

  • Kenneth Dillard

    The instructions stopped working here:

    3.) Choose your Capture One user product to display your license key.

    Anytime I clicked on the "manage" option, I was taken to my order page--not the page that listed the licenses I owned. So I'm at a loss for how to continue.

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  • Leece Johnson

    this is so confusing for people who don't know a great deal about computers . I am lost and not happy . 

     

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  • Kenneth Dillard

    I see where the confusion is now. The instructions should be updated to indicate that once you click on "Manage Licenses" you need to click the drop down arrow the right of the license you're de-activating. It's easy to overlook--and this is coming from a guy who knows computers.

    I've included a screenshot that should (in my opinion) be added to make Step 3 clearer.

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  • Erik Christiansen

    Thank´s that works

    back in business

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