• 

  Ryan Davis

  • November 23, 2020 22:37

  Any update on when we will get A7C support?
  Will support be brought back into capture one 12, or only provided for the latest release?

  1
• 

  Andrew Martinez

  • November 25, 2020 18:08

  It says Canon EOS R6 Tethered Capture is supported but I can not get my R6 to show connected in Capture One. I tried on two Macs, one running Catalina 10.15.7 and one running Big Sur 11.0

  0
• 

  Lily

  • November 26, 2020 11:51
  • Edited

  Hi Andrew,

  Thank you for the comment.

  The camera might be not recognized if the cable length exceeds 3 meters or whether you have some extensions/adapters.

  Also, the camera might not be recognized in case there is a card inside it.

  Please, also check this page with other troubleshooting steps that will help to get the camera connected/recognized:

  https://support.captureone.com/hc/en-us/articles/360002381557-Tethering-problems-the-camera-does-not-connect-frequently-disconnects-or-will-not-transfer-images

  0
• 

  Andrew Martinez

  • November 26, 2020 18:15

  Thanks Lily

  I didn't realize having a card inside the camera was the issue. Its working now.

  1
• 

  Chris

  • November 29, 2020 14:14

  I see a few requests already but no word yet - any indication as to when we’ll see Sony A7C support? I’ve had to move my workflow over to Lightroom for more than a month now :/

  1
• 

  FirstName LastName

  • December 04, 2020 17:36

  Hello Lily,

  can you tell me when the Fujifilm X-S10 will be supported?

  Best regards,

  Stephan

  0
• 

  Lily

  • December 05, 2020 12:20

  Hi Stephan,

  Please see the release notes for the next versions of Capture One coming later this year to see which camera models will be supported.

  1
• 

  Hans-Joachim Guhr

  • December 05, 2020 12:33

  Hi Lily

   

  the result is:

   

  oops

  You're not authorized to access this page

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• 

  SFA

  • December 05, 2020 13:51

  I think the suggestion is that the release notes will also be available later this year.

  Probably quite soon since there is not much of the year left to later.

  (Message typed on 05/12/2020)

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• 

  정 유

  • December 08, 2020 13:03

  Hi!!

  Now downloading the new C1 21 :)

  But why no support for Panasonic DC-S5?

  Still waiting...

  I have to edit exif manually to use C1...

  Is there a plan for supporting S5?

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• 

  Benjamin M

  • December 08, 2020 13:26

  Hi Lily, Sony a7C is now supported in Capture One 21. Will Capture One 20 follow soon? Best, Benjamin

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• 

  Raed Krishan

  • December 10, 2020 18:14

  Hi,

  Any ideea when RAW support for Nikon Z6 II will come? 

  Thank you 

  0
• 

  Permanently deleted user

  • December 14, 2020 18:44

  Is there an estimated date on when you will have support for the Nikon Z6ii?

  0
• 

  Tony Chan

  • December 21, 2020 06:41

  I have Canon 1Dx can work on my Capture one 11 on older camera but not connect to my captureone 20, anyway to make it work? 

  0
• 

  Lily

  • December 21, 2020 07:45

  Hi,

  Canon 1D X is supported in the latest versions of Capture One as well.

  Please let me know which product version are you using for the latest version (Pro, Nikon, Fujifilm, Sony, Express).

  Also, make sure that you have enabled Canon in the Preferences -> Capture.

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• 

  Piotr Jaruga

  • January 13, 2021 18:11
  • Edited

  Hi Lily - did you see my suggestion for Capture One for processing  raw files from Nikon z 6 II?

  I wrote it about 3 weeks ago

  best regards

  Piotr
  
  
  Hi Lily
  I saw a lot of questions about support for Nikon z 6 ii NEF files and I know a lot of people are waiting for this help. Me too. But because I need to prepare photos for publication, I have to manage somehow the z 6 ii files..
  I discovered that it is enough to change the EXIF data on the camera model from the Nikon 6 ii to the Nikon 6 - and my new Capture is doing great with photo manipulation. Unfortunately, the problem is with the EXIF programs for Windows - many things have to be done manually.
  Couldn't you please release an update for Capture One, which for now automatically treats z6ii files like z6 files?
  It would be a great help to me and probably to many other Capture One users shooting with the Nikon 6 ii.
  Waiting the answer,
  Best regards
  Piotr

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• 

  Sejin Jung

  • December 28, 2020 10:56

  Hi Lily, Sony a7C is now supported in Capture One 21. Will Capture One 20 follow soon?(2)

  0
• 

  Lily

  • December 28, 2020 12:30

  Hi Sejin,

  Sony a7C will not be supported in Capture One 20.

  0
• 

  Benjamin M

  • December 28, 2020 13:00

  Hi Lily, thats a big pity. I bought the Sony a7C in early November with a free Capture One 20 license included from a local photo shop. That made the offer attractive. I activated the software immediately and I am still waiting since then for Sony a7C support. And now my license is useless? That's kind of crazy.

  0
• 

  Lily

  • December 29, 2020 14:22

  Hi Benjamin,

  Thank you for clarifying this.

  As this license was obtained outside the webshop of Capture One, the reseller (the shop where you purchased a camera) should be contacted. Could you please get in touch with them regarding this issue (please, also mention that Sony a7C is supported starting from Capture One 21).

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• 

  Piotr Jaruga

  • January 28, 2021 00:42

  Hi Lily
  I waited a long time for a Capture One update that will "see" RAW files from Nikon Z6ii Before version (14.0.2) came, I took pictures in jpg or changed the header Z6ii into Z6 in exif.
  I was glad for the version (14.0.2) and the ability to work faster with RAW files - I shoot sports and I need to quickly send photos to the agency, so every improvement counts for me.
  My joy with the update lasted as much as two matches - photos taken on iso 800 (ISO 800 !!! and what to say about higher ones) after processing in Capture One cannot be viewed. 
  Ladies and Gentlemen - I get better results when working on the free FastStone.
  Please improve your product - I look forward to the next update that will actually handle Z6ii files just like Z6 files or better

  I attach jpg exported from RAW Z6ii - in one case I replaced the file header with Z6

  
  
  

  0
• 

  FirstName LastName

  • March 07, 2021 15:19

  Hi,

  When will there be support for Fujifilm GFX 100S ?
  
  Thanks.

  1
• 

  Maryna Sopilniak

  • March 11, 2021 13:32

  Hi,

  Yes, Fujifilm GFX 100S is already supported by Capture One 21 (14.1.0).

  Feel free to download this version from your account.

  0
• 

  Jukka Heinonen

  • April 03, 2021 16:50

  omg, I paid lot of this program (version 20) in september and now you are telling me you dont support Sony a7c? This program is useless if it doesnt understand RAW files!!

  1
• 

  Jukka Heinonen

  • April 04, 2021 08:46

  A7C released before capture one 21 even exist, how can you treat your customers like that? Dont say I have to buy 300€ lisence to 21???

  0
• 

  Harshan Thomson

  • April 25, 2021 07:37

  Will tethered support be activated for Sigma fp L? If so any indicative time line? Thanks

  0
• 

  alphaquadro

  • April 30, 2021 15:53
  • Edited

  I plugged my X-T4 to my computer.

  Windows sees the camera and the files.

  I open my trial of C1, I let it run 6 minutes because it has to do hardware calibration (6 minutes).

  Ok, I go into Import, I see RAF, I click the small arrow and I can navigate the folders.

  I go to my camera folder, I see my photos, I select them, I click "Review for Import" - nothing happens.

  Please tell me what I should change in my settings to import photos - X-T4 it's stated as supported, and there is not a single clear guide as to how to do this anywhere that I could find with a Google search - so even if it exists, it's useless.

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• 

  Scott Morgan

  • May 03, 2021 12:45

  Hi,

  Apologies if this is the wrong spot.

  I have a question about support for the new DJI Air 2S raw files.  Does Capture One support the built in profiles?  I ask as when I open the raw dng files in Capture One they show heavy vignetting and some distortion.  This isn't the case in other RAW converters I have tried.

  If the files are supported is there anything special I need to do within Base Characteristics / Lens Correction etc?

  Thanks in advance.

  1
• 

  상훈 김

  • May 10, 2021 11:35

  Hi,

  I am using COP21 build 14.1.1 for Windows.

  Please support Sony A9m2 uncompressed RAW files correctly.

  Compressed raw files are fine, but uncompressed raw files are very inaccurate. Increasing exposure creates a green color cast on black. If you look at the RGB value of Black, which has increased the exposure value, the red is very low and the green is high. As a result, Cyan and Green Colorcasts are very severe.

   

  

  increased exposure by 1.43 stop

   

  

  increased exposure by 0.55 stop

   

   

  I want the profile of the A9m2 uncompressed RAW to be modified correctly.

  Thanks.

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• 

  Maryna Sopilniak

  • May 10, 2021 13:10

  Hi Sanghun, 

  Thank you for the comment.

  I have forwarded your request to the Support Team. They will get back to you soon.

  However, you can adjust the color as you like and save it as an ICC profile. You can save it for your camera model. 

  For more details please see the article
  https://support.captureone.com/hc/en-us/articles/360002602258-Saving-a-color-scheme-as-an-ICC-profile. 

  0

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