Update 18th of January:
Please read Perpetual License Changes and the Loyalty Program - How it affects you for all details.
The below article has been updated to reflect the fact that the changes will take effect on February 14th, not February 1st.
Update 8th of December:
We have read through all your comments and identified some common misunderstandings, that we will clarify here:
We are keeping perpetual licenses, and you can still buy them anytime, after February 14th, 2023 or even after September 30th, 2023.
When we state,"There will not be a Capture One 24", it only means we are changing the product's naming. We will continue to release versions of Capture One Pro, that can be purchased as a perpetual license.
We have released information about our Loyalty program that will take effect February 14th, 2023.
If you have already purchased or upgraded to Capture One Pro 23 (or plan to do so before February 14th, 2023): The product we released in early November is exactly the same as you are getting. The new license model will be implemented on Feb 14th, 2023, impacting only new purchases of Capture One Pro. So you will be getting free updates (incl. features and bug fixes) through to September 30th, 2023.
You will be able to purchase the version of Capture One Pro released after September 30th, 2023 if you want to - and you will be able to do so through our loyalty program (which we will share more information about in January).
If you choose not to upgrade, you will be able to use the version of Capture One Pro you have purchased without losing any of its features, just as it has always been the case with perpetual licenses.
Below you will find all the necessary information regarding how to manage your Capture One Pro license.
We've tried our best to use examples where possible using current versions. I.e., 16.x describes a feature release; containing new features and functionality and 16.x.x describes a service release; which usually contains bug fixes and optimizations.
What is changing?
After 14th of February 2023, new perpetual license purchases will not include any feature updates (16.x)
This means that any updates containing new features and functionality will not be included in your license purchase. However, bug fixes and optimizations will be included(16.x.x) until a new paid version is released (16.x).
Finally as a subscription always provides you with access to the latest version, subscribers will also not be affected by these changes.
How does it affect you?
Please select from the following:
- I have a subscription to Capture One Pro
- I have a license for Capture One Pro 23 purchased before February 14, 2023
- I have a license for Capture One Pro 23 purchased after February 14, 2023
- I have a license for Capture One Pro 22 or an older version
- I have a multi-user license
- I have an enterprise license
- Frequently Asked Questions
"I have a subscription to Capture One Pro."
The changes outlined here have no impact on Capture One subscriptions.
There is no need to purchase anything else or change anything to do with your subscription license.
Subscribers will continue to receive all updates including new features, improvements, and new camera & lens support.
The changes outlined in this article are for perpetual license holders only.
If you are unsure on the type of license that you have, check the License Management section of your Capture One profile.
"I have a license for Capture One Pro 23 purchased before February 14th, 2023"
You will receive free updates until September 30th, 2023.
If you wish to get a new version of Capture One Pro after September 30th, 2023, you will need to buy a new license.
"I have a license for Capture One Pro 23 purchased after February 14, 2023"
You will receive bug fixes (16.x.x) up until a new paid version (16.x) is released. The service updates (16.xx) will not include feature updates.
If you wish to get a new version of Capture One Pro, you will need to buy a new license (16.x) – which will contain new features and functionality.
"I have a license for Capture One Pro 22 or an older version."
Your license is perpetual and yours to keep, for as long as you can meet the minimum system requirements.
If you're planning on upgrading an older version of Capture One...
- Purchase before February 14, 2023 and receive feature updates (16.x) and service releases (16.x.x) until September 2023
- Purchase after February 14th, 2023 and receive only service releases (16.x.x) for the version you have purchased
"I have a multi-user license."
Unless specified otherwise in the terms of your agreement, you will receive free feature updates (16.x) for 12 months when you purchase or upgrade a multi-user license
"I have an enterprise license."
Please check the terms of your agreement with Capture One.
Frequently Asked Questions
Q: Are you getting rid of the perpetual license option?
A: No. The changes we are making allow us to shift to the latest software development practices without removing perpetual licenses altogether. While over half of our users are on a subscription and close to 80% of new users choose a subscription, we still understand that perpetual licenses are important for many of you. That’s why we’re committed to keeping the option open
Q: I have a license for Capture One Pro 23 I purchased before February 14, 2023 and I will get free feature updates until September 30, 2023. After that date, what happens if I want to get the latest version of Capture One Pro?
A: You will need to buy a new copy of Capture One Pro to be covered under our new license model from October 1st 2023 onwards.
Q: I have a license for Capture One 22 or older. What are my options?
A: If you are happy on your current version of Capture One Pro, great! If you want the latest version of Capture One Pro after February 14, 2023, you will need to purchase a new software license.
If you are considering moving to Capture One Pro 23, our upgrade pricing (33% off the full price) is open to you until February 13, 2023.
Or if you’d like to receive all our updates as we release them, you may wish to try out one of our subscription plans.
Q: The current version used to be a year, but how long does a current version last now?
A: We are moving to a ‘release when ready’ model which allows us to deliver new features and improvements as soon as they are ready. As such, the length of a version will vary based on the time it takes us to develop each feature.
Q: Will there be any change to iPad & Live Support?
A: No, we will continue to support the current (dot) version, plus the previous (dot) version.
- Current version = 16.0
- iPad & Live support = 16.0, 15.4
Q: Will the number of seats/activations change?
A: No. We are not making any changes to the number of activations you can make per license.
Capture One Pro allows up to 3 activations
Capture One Pro for Sony/Fuji/Nikon allows up to 2 activations
Q: Why are you removing licenses?
A: We are not removing licenses.
We offer a perpetual license which contains exactly what is stated in the release notes at the time of purchase, and we will continue to do so. This license is yours to own and keep.
The change being implemented from February 14, 2023, will affect new customers and license holders of Capture One 22 and older who wish to purchase a license for the latest version.
These license holders and new customers will have the opportunity to stay on the license they have purchased for as long as they like at no additional cost.
Q: What is the loyalty program?
A:We have heard you and understand why there are questions on this topic.
We will make sure to inform you about the loyalty program ahead of February 14, 2023, in order to give you ample time to make the decision that suits you best.
Q: I have purchased Capture One Pro 23 and I feel cheated.
A: We are not making changes to your purchase of Capture One Pro 23.
It is yours to keep and you will continue to receive updates until the final quarter of 2023.
You will not be receiving any ‘less’ than in previous years, as per the terms and conditions.
Q: Will I need to pay and upgrade multiple times a year?
A: It is always your decision when and how often to get the latest version of Capture One Pro.
If you always want to have the newest features as soon as they are released, a subscription plan is really the best option.
If you want to make sure that you get the latest version of Capture One Pro each year (as it works under the current model) and don’t need new features as soon as they are released, we want to make sure your cost of ownership does not go up.