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Capture One Pro (16.3) is out now – and we want to thank you...

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38 comments

  • Ian Farlow

    When I try and view the release notes, I am taken to a page that says I am "not authorized to access this page."

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  • Jed Best

    Same for me

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  • Jack W
    Admin

    Jed Best Ian Farlow The release notes are now available to view. Sorry about that - my mistake.

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  • Andrew Perez

    I am having problems with the installation of Capture One 16.3. I purchased a license for Capture One 16.3. When I install the update and check the version of the software, it is telling me that it is the old version, 16.2.5.9.

    Any help or suggestion will be appreciated.

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  • Maksim

    I am having problems with the installation of Capture One 16.3. I purchased a license for Capture One 16.3. When I install the update and check the version of the software, it is telling me that it is the old version, 16.2.5.9.

    It is written above that if you want to get a license for version 16.3, then you need to pay for it starting October 26, 2023. Did you see information about this in the post above?

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  • Ronald Tan

    I am still stuck in the previous software lingo. I've been using C1PRO since version 3.7.8 years ago circa 2008 and have since upgraded to: 4, 5, 6, 7, 8, 9, 10, 11, 12.

    I stopped at 12 and eventually upgraded to 22.

    Is 16.3 (Version 23) release today a "major upgrade" as if going from 3 to 4 and from 4 to 5? You mentioned in the post that people perpetual license people would need to buy this, if they want to have these features included in 16.3.

    I still have the loyalty coupon that will expire in February 2024. I would like to hold it out until then and use it just before it will expire.

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  • Brian Jordan
    Moderator

    16.3 is a major upgrade. In the old world today’s release would be a Capture One 24. I can’t explain why they went with the version numbering convention they selected but 16.1, 16.2, 16.3, are all major releases. Within a release are 16.1.1, 16.1.2, 16.1,3, etc.

    If you buy 16.3 today, you’ll get any 16.3.x update included down the line but you won’t get a 16.4 or 17 release. That would require a new perpetual license.

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  • Ian Stanley

    I have a current subscription.  My current version is 16.2.5.9 and the download I get is 16.3.076 but when I do an install and restart the program it still shows version 16.2.5.9.  I really can't figure out what I'm doing wrong as this is the first time I've had a problem doing an upgrade.  Any help would be appreciated, thanks in advance.

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  • Brian Jordan
    Moderator

    When I installed 16.3 on my Mac, I got a new full install. The previous 16.2.x and a new 16.3.x. I had to manually delete the 16.2.x install.

    Maybe check to see if you have 2 installs and you’re opening the older version by default.

    NOTE: It really help members here on the boards if you mention your operating system. Troubleshooting Mac and Windows is different.

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  • Palo

    On my Windows PC the same, 16.3 version installed without deleting the previous one.

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  • Ian Stanley

    Thanks Brian, I'll give that a try.  I'm on a Mac.

     

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  • Ian Stanley

    Thanks all for the prompt and helpful responses, that worked.

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  • Ronald Tan

    16.3 is a major upgrade. In the old world today’s release would be a Capture One 24. I can’t explain why they went with the version numbering convention they selected but 16.1, 16.2, 16.3, are all major releases. Within a release are 16.1.1, 16.1.2, 16.1,3, etc.

    If you buy 16.3 today, you’ll get any 16.3.x update included down the line but you won’t get a 16.4 or 17 release. That would require a new perpetual license.

    Thanks for the clarification Brian Jordan. Will you or someone at C1PRO consider implementation this as some kind of a P.S. or PSA for those of us who might not be evident of this release? All of us know about "service or point-updates" in the software language in the context of upgrades.

    I also think this kind of question (if not already) could be part of a FAQ for those of us who are only interested in Perpetual Licenses?

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  • Brian Jordan
    Moderator

    Ronald, I’m a community mod. No affiliation with Capture One other than that they gave me a nice tag and the ability to hide posts with spam links.

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  • Maksim

    Ronald, I’m a community mod. No affiliation with Capture One other than that they gave me a nice tag and the ability to hide posts with spam links.

    Brian, can I pay today for a new license to activate version 16.3 on my computer?
    From what number will the purchased key activate version 16.3?

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  • Brian Jordan
    Moderator

    If you buy the license today you’ll get the current 16.3 release. Actually, I think it’s 16.3.076. Going forward, you will be able to activate any 16.3.xxx releases with that activation key. You will not, however, be able to install any release 16.4 or above without an additional purchase. Apologies but I don’t understand your second question.

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  • Maksim

    If you buy the license today you’ll get the current 16.3 release. Actually, I think it’s 16.3.076. Going forward, you will be able to activate any 16.3.xxx releases with that activation key.

    Thank you. That's what I wanted to know. I'll pay today.

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  • Jack W
    Admin

    Ronald Tan (and anyone confused by the naming change) you should basically look at this release as the new version of Capture One (Capture One 24, if you like) - it's just that we have moved away from the 22/23 naming convention and will simply be calling it "Capture One Pro" followed by the version number.

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  • Jack W
    Admin

    I have updated the release notes to reflect the naming convention change.

    1
  • Enric Fradera Calonge

    I can't copy/paste AI Masks, batch editing only works creating a new style. Anybody else with that issue? 

    David told yesterday on streaming that it's possible to copy/paste edit with AI mask

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  • Waldo

    On my Windows PC the same, 16.3 version installed without deleting the previous one.

    The same here as well (w11)

    I wonder if I should uninstall v.16.2.5 through Windows Settings, or how to do it without deleting my preferences?
    Someone from CO to clarify this, please.

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  • Jack W
    Admin

    Waldo There's no need for you to remove old versions unless you want to. Having 16.2.5 installed alongside 16.3 will have no impact on performance.

    Enric Fradera Calonge You can copy and apply masks that have been generated by AI, but they will not recalculate. However, they will recalculate if you are using a Style that has been made using an AI mask.

    See here: https://support.captureone.com/hc/en-us/articles/14055231933853-AI-Masking

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  • Enric Fradera Calonge

    Jack-W Nice Jack, thanks for your answer! Anyway I hope that this feature will be implemented on next versions :)

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  • Propheticus

    It makes sense to drop the version numbering (22, 23, 24) from your name because of your push towards a subscription service. There no longer is a distinction in versions towards the subscribers, they always receive the latest version of the 'service'.

    It doesn't make sense how you treat the internal software versioning however. This causes confusion for those customers not picking your subscription option (for whatever reason). Your three part version number (16.2.5) is an obvious example of semantic versioning. Here 16 is the major, 2 the minor and 5 the patch.

    You call this a major release, then why not number it 17.0? Immediately clear to those that bought a perpetual license somewhere during 16.x.x that this is not included in their license apart from some last month(s) discretion on your side.

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  • Waldo

    There's no need for you to remove old versions unless you want to. Having 16.2.5 installed alongside 16.3 will have no impact on performance.

    But, if I would wish to delete the previous version (I will no use it anymore), how should I proceed?

    Thank you!

     

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  • VaL

    I am having issues where i downloaded C1 new 16.3 and also finally updated my intel iMac to Sonoma except that it was 14.1 and now when I use C1 it crashes my iMac to the point where it reboots itself and restarts and stays on that cycle of reboot and restart until I select to not open previous applications that were open while system crashed. Anybody else having the same issue?

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  • Walter Rowe
    Moderator
    Top Commenter

    This is why Capture One recommends never upgrading to a version of macOS that they have not certified.

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  • Brian Jordan
    Moderator

    VaL Hey, Val (sorry.  autocorrect previously).  You've posted to a community board. Everyone here is a user like you.  I don't think you'll find anyone here able to help with this specific issue.  If you haven't already, I suggest you open a support ticket here: https://support.captureone.com/hc/en-us/requests/new. Scroll down a bit to the Still Need Help? Reach out to us section.  Select Report a bug or a crash from the dropdown.  Answer any questions with as much detail as possible.

    Good luck.

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  • VaL

    thanks Brian. I’m waiting to hear back from the ticket I did. No word back yet. That’s why I figure I would try out community. I rolled the dice and got brave. I downloaded the new versions of C1 and Mac OS system at the same time since Mac OS.

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  • Brian Jordan
    Moderator

    Yeah, that can bite you in the behind.  I think your best bet is to download 16.2.5, reinstall, and get your photos out to your clients.  There's some other issues with exporting images to iCloud folders.  Apps other than Capture One seem to be affected so it looks (to me) like it's an Apple issue.  Might want to just sit tight on 16.2.5 until all that get sorted.  Look over at the Known Issues thread and follow it.  There'll be an update there when it all gets sorted.  In the meantime, I have every confidence Capture One tech support will get you sorted but with a new release and all they'll take some time to get to you.

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