OS Monterey Compatibility
will Capture ONE 21 work on Mac OS Monterey yet?
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...and as the years before not even a whisper from c1, so much about serving customers better.
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@Lincoln Mandengu - don't forget that even though some users say it works for them, that may not mean it works for you, as everyone's system is different.
@CSP - what do you expect them to say? Something like (1) "We are working on Monterey compatibility, but we'll only announce it when we have got the problems ironed out"? Possibly true but not really informative. Or perhaps (2) "We have decided not to bother with making Capture One compatible with Monterey"? Obviously not the case. I suspect that the only announcement you would like would be (3) "Yes, Capture One runs fine on Monterey" but if that is not yet the case, it is not yet the case. Or perhaps (4) "we will have ironed out all the problems by Date X and will announce compatibility then"? I presume that they will only know when Date X is when they problems have been ironed out. So (1) is the only possible announcement, which we could work out for ourselves anyway.
Ian
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sure, monterey is a total surprise release and other companies which do advice their user or have the software ready are idiots....
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Ian, there is a (5): "We're still testing Monterey compatibility." Your suggested responses all assume problems. There may well be zero problems but that won't be known that until the program is fully tested.
My cynical self says testing Capture One on Monterey is far down on their priority list. At some point Capture One will note most of their customers are now using the new OS. maybe the development staff, too. At that time they'll update their compatibility settings.
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If I were C1, shortly before release of v22 and year-end, it would not be high on my priority list. However, one or the other QA / tester or developer would probably have Monterey already installed, I assume.
My cynical self says Apple should release a OS version which runs on their own machines... :-))
https://www.macrumors.com/2021/11/01/macos-monterey-bricking-older-macs/
Cheers
BeO
P.S. Read my reply with some sense of humour...0 -
Big job on the line … wait!
My personal non commercial situation -
macbook pro 16
Monterey
C1 latest
Nikon Z7IIimport - ok
Tether - ok
edit with Affinity photo - okNo issues encountered. So far, so good.
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So far Capture One is working fine for me under Monterey (2019 iMac and 2021 14" MacBook Pro)
I have not shot tethered with it yet (using Canon R5's and R6's) but everything else is working great.
One issue that has come up, however (and this is on the Apple end, not C1 end), is it appears Apple had done away with the option to open apps in low resolution mode in Monterey, which means that you have to switch the monitor resolution in preferences if you prefer to use lores mode. The option is gone for all apps, at least for the time being. Hopefully this is just a bug and they will fix it in an upcoming update. I've already been in contact with Apple about the issue and they are "looking into it."
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@CSP: I honestly don't get your aggressive attitude towards C1, especially in this regard. Monterey is available for barely two weeks now. The GM (release candidate) was released on Oct. 18th, so just one week before the official release. So, they had 3 weeks so far to thoroughly test the software for all kinds of possible issues with all supported camera models, on all supported hardware with all supported macOS versions. Do you seriously expect them to assure full compatibility with Monterey after that short period of time?
As with any major release (of both C1 and especially macOS) they will come up with an official statement when all the testing is done. In the meantime, you can watch for possible issues in this forum, or, if you're as curious as some others (myself included), just give it a try. Works flawlessly here (Macbook Air M1, C1 14.4.0 and 14.4.1, macOS 12.0.1).
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an update... Apple is no longer supporting low resolution mode going forward. It will have to be built-in to apps that want to run at other than high resolution, according to Apple. Please, please, Capture One, build low resolution mode into ver 22.
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@markus
haha... when c1 would test their software really this way don't you think we would see far less bugs and problems ? it is not a challenge for c1 only but other companies seem able to handle it in an user oriented way either by having their software ready or by publishing possible compatibly issue but c1 does nothing so when this is what you think is appropriate for an expensive product enjoy it !
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@CSP I honestly don't see that many bugs and problems. Not in my daily use, also not in this forum. Not more than in other forums, at least, for similarly complex software.
Which other companies are on your mind, that handle this in a better way? And do they also provide cross-platform software (that you can not simply recompile with the latest XCode to make it compatible with Monterey, like an averange iPhone app) that nees to work with a truckload of different APIs, both in the OS and for getting access to hardware of several manufacturers, all providing different ways to do so?
C1 DOES publish release notes, and they do contain both the highest officially supported OS version (for both platforms) and known issues.
I honestly don't get why you keep using C1 if you consider it such a terrible piece of software and such a flawed company.
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I think Markus is right with his statement
they will come up with an official statement when all the testing is done
which is usually the case only with the latest, to be released next version.
I also tend to agree with CSP about the bugs and problems the software has. And I think this is partly due to the bugdet they are willing to invest in quality, or the level of quality they want to achieve.
Testing software is not easy, besides developers writing unit tests, and hopefully developing with a four eyes principle, quality also depends on the testing team finding bugs (note, testing can only find bugs, not prevent bugs, quality starts earlier in the development process).
Testing relies on the suite of test cases they run either manually or automtized. Every person responsible to define test cases normally would be happy if someone could tell him a test case which fails.
Now, I have recently reported a bug with deleting keywords, then sync then load xmp again. Granted, I encountered this bug in 13.1.3, so not the latest v13 and also not the latest major version, which is currently v14.
Instead of being happy that I provided a test case (a bug report), I got the hint that there is a newer patch of v13 and I should try if the bug still persists in this version.
Apart from a newer Windows 10 release, this newer version contains bug fixes for Mac only (according their release notes) but I am on Windows.
If they were client-centric, they would have tried to reproduce the bug I reported, with my version.
If they were keen on high quality, they would have tried to reproduce the bug I reported at least in their newest version (v14).
If my incident is not a single case (I mean, people make mistakes, 1st, 2nd and 3rd level support might be under water currently) I think this tells us something about their procedures and/or the level of quality they invest in.
Or, they want to have a higher quality but they just don't get enough good people in their area or in offsite locations, who knows, good specialists are rare these days...
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Or, they want to have a higher quality but they just don't get enough good people in their area or in offsite locations, who knows, good specialists are rare these days...
very much agree and I thought this too as there must be a reason why some so many issues do not get solved for a very long time. https://support.captureone.com/hc/en-us/community/posts/360014158198-A-new-keystone-tool the keystone tool is case study of ignorance and incompetence.
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According to C1 the latest version, 21 14.4.1 is now compatible with Monterey 12.01
https://support.captureone.com/hc/en-us/articles/4408834421137-Capture-One-21-14-4-1-release-notes
https://support.captureone.com/hc/en-us/articles/360002406498-Which-version-of-Capture-One-will-work-on-my-Apple-operating-system-1 -
There you go, the official statement. Coming from a team full of ignorance and incompetence, right CSP? ;)
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@everyone: More than a year later and I'm just now contemplating a move to macOS Monterey while still using Capture One 21.
Somewhat unsurprisingly the official statement in regards to macOS Monterey hasn't changed and more than a year later the release not only mentions support for the inital macOS Monterey version 12.01
My issue with this is that macOS Monterey has had 12 new macOS Monterey version releases since, many of which are advisable security pathes, and hence it would be good to know what other version of macOS Monterey are compatible since to release note was last updated.
Markus Stamm I completely agree with you that it was pointless for anyone to get on Capture One's case back then, but it's been more than a year since their last update and I can't help think that they must have been testing various versions of Capture One 21 on all the various release of subsequent macOS Monterey, so it wouldn't hurt for them to share (leak even) information about compatibiliy as newer macOS versions come along instead of simply focusing on the next Capture One releases.0 -
Upgrade summary: Capture One 21 (14.4.1.16) to macOS Monterey (12.6.3)
Just a follow to my previous entry for anyone interested, I've received various positive feedback from other community members (see other threads below) to say they've managed to run the latest version Capture One 21 (14.4.1.16) with macOS Monterey (up to the latest 12.6.3 version) and potential even Ventura which may require some manual workarounds and may not be as reliable unless upgrading to Capture One 22 or 23.
As a side note I've also hear it mention that there may be some potential issues associated with running on ARM (e.g. Apple M1 / M2), although others have said it works fine for them. Just something to keep in mind perhaps.
Personally I'm reasonably confident that I should be able to run Capture One 21 on macOS to Monertey judging by the comments I've received on this community forum and I will do so when I get around to it and also as I was kindly reminded by Madeleine Zweifel I will first take a full Timemachine backup before updating anything to ensure I can always go back in case of any issues. Backup, always backup, better safe than sorry!
IMO it is also worth reminding ourselves as Ian Wilson pointed out: "don't forget that even though some users say it works for them, that may not mean it works for you, as everyone's system is different." and I agree, it's sensible to be mindful of this in case we personally do run into issues which others have not experienced.
And finally as Markus Stamm sensibly indicated, the workload to test and retest each version of Capture One every time a new releases of macOS comes out is not at all realistic, especially in a short timeframe. Looking at all the various release notes for each Capture One release starting with Capture One 21 to all the releases for Capture One 22 and 23 it becomes apparent that they have gradually increased support for newer macOS releases; these probably coincides with their own testing priorities and release cycles.
Capture One 21 is two versions behind the current release and it's unreasonable to expect the same volume of testing for older version; perhaps some of the comments on here and other threads are a bit harsh (including my own?), especially during early stages of newer macOS releases when it doesn't help breathing down developers backs for the current version of Capture One, never mind older versions.
If you want to get something done right do it yourself as the saying goes, and this includes taking the time to engage in community forums where members on the whole are super friendly and happy to share their experiences. From my limited experience on this forum it really is beneficial to ask around and do some digging rather than just voice our own frustrations.
Thank you all for contributing and the valuable feedback provided.
Warm regards
Related threads of interest to anyone still running Capture One 21 looking to upgrade to macOS Monterey:
• https://support.captureone.com/hc/en-us/community/posts/5239742827805-After-Monterey-update-WD-external-hard-drive-not-mounted
• https://support.captureone.com/hc/en-us/community/posts/4405583096733-MacOS-12-2-battery-drain-and-hard-drive-spooling-during-sleep
• https://support.captureone.com/hc/en-us/community/posts/5603310073373-Capture-One-21-Can-t-create-import-folder-with-Monterey-update0
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