CaptureOne Upgrade

Permanently deleted user

• July 02, 2022 13:36

Hello, good morning. My name is Chico Barros, I'm a Phase One user in Brazil. I need to upgrade from 7 to 22, I would need to buy a license to use a Sony or Canon camera in the captureone 22 version. I'm trying to use my credit card but they're not giving permission, this also happens with another different Credit card. Can you helo me, please?

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  Permanently deleted user

  • July 02, 2022 19:35

  Hello Chico,

  this is a user-to-user forum.

  There are some FAQ for the ordering process, which might help you:

  https://support.captureone.com/hc/en-us/articles/4412295413649-Why-was-my-order-not-accepted- 

  https://support.captureone.com/hc/en-us/articles/360004962578-Why-was-my-credit-card-declined- 

   

  Otherwise, it might be better to contact Capture One directly (via "Submit a request") and/or your credit card company to get the problem clarified...

   

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