Capture One 23 keeps asking for activation key on initial start up of program
When starting CAPTURE ONE 23 from start up it asks for activation key code and does not seem to recognize its submission on the next complete start up. It should not have to be done over and over. What is the solution? It is the new activation code.
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I have the same question. This is really irritating! I have deactivated my licence on my old Mac and on the new mac I need to login again and again.
I really hope there is a working solution?!?
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+1
Worked twice this morning with no problems. Just tried and I have to login to the web and then activate with serial number. This is a perpetual licence, though whether that makes any difference, I don't know. Clearly none of the 'over 250,000 users" know and CO do not seem interested in much these days.
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I have the same problem on CapureOne version 23 on PC! (very frustrating)
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> Martin Frøland: ...same problem on CapureOne version 23 on PC
There is a couple of entries in the FAQ. The first one focuses on access rights on Mac, but depending on your PC environment, there may potentially be some leads, see https://support.captureone.com/hc/en-us/articles/360002414758-Why-does-Capture-One-ask-for-activation-every-single-time-I-launch-the-software-macOS-only-
A second FAQ entry focuses on Microsoft PC: https://support.captureone.com/hc/en-us/articles/360002422358-Why-is-Capture-One-suddenly-deactivated- Seems to be about change(s) in PC configuration, plugging external drives is apparently a possible cause.
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