Jonathan Gilbert
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Recent activity by Jonathan Gilbert-
Hello, The problem is the "/" This is not a legal filename character as it is generally used to mark a new folder. It can be a bit confusing because Apple allows filenames to use the character wh...
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I would just add that we've seen really poor consistency and reliability with the USB ports on the most recent two generations of iMac. We generally see this manifest itself as tethered connection...
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Hi Paul, I can see that a case was made by you on Jan 23rd, and a response sent form Phase One about a hour later. Check your spam folder for a message from noreply@phaseone.com
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The choice to use 3.7.8 for any "unsupported" camera that may process is yours. If you like the results, go for it, of not, don't. The main difference is that if a camera is not supported then th...
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Might be a good time for a support case and include a raw file so we can see the images being produced
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I just updated and found that 10.5.3 restored the Type8Camera file that intercepts the tethered connection from Capture One Pro. Just follow the instructions in our knowlege base to solve the issu...
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[quote="Magnus" wrote: I agree. It was very handy in 3.7.x to write captions directly in Capture One and it saved a lot of time. Next downgrade is the symbol for developed files which is gone to...
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dlw, I do not think you are misunderstanding, we have said many times over that Beta 4.0 should not be used in any kind of a production work flow. Since it is beta software there are many bugs and ...
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Jon, Whatever was the problem on your old machine has been copied over to the new one... It may be something as simple as checking the box labeled "enable queue."Aside from that I would delete the...
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Hello, Adobe is correct in that if a file process different in our software it is our fault so to speak. DNG is a standard in "where to put the information" not how the information in formated. So...