SFA

1. Community
2. Open Archive
3. Can I create Collections that span multiple Sessions?

The answer may depend on whether you want your collection to be original (RAW?) editable files or the results of editing as made available in output files. One possibility would be to make a "Colle...

• View comment
• SFA
• August 26, 2021 19:03
• 1 vote

1. Community
2. Open Archive
3. Importing old workspace

Simon, Did you copy your modified and specifically named workspace, saved by user name in the Appdata area of Windows), to a new folder? In theory any personalised and saved (with a non-default nam...

• View comment
• SFA
• August 20, 2021 11:08
• 1 vote

1. Activation & Purchases
2. Purchase
3. Where can I find my order invoice?

@Per Frykner You may find it is useful to create a "Request" for assistance using the "Submit a request" feature of the Community pages. I would suggest the "Type" of request would be "Purchasing" ...

• View comment
• SFA
• August 02, 2021 17:09
• 1 vote

1. Community
2. Open Archive
3. 14.3.0 in german, my Englisch is not good enough

@Robert Klauke, You could always wait until the end of a version's development cycle before updating.  That would get you as close as possible to "error free" in the modern world approach to softwa...

• View comment
• SFA
• August 02, 2021 11:21
• 1 vote

1. Community
2. Open Archive
3. Layers not copying to Style

Based on your description I am not sure what you are expecting to see. Creating a Style means saving the adjustments made in the layer (just the adjusted tools, not the masking, etc.) to a style.  ...

• View comment
• SFA
• August 02, 2021 11:11
• 1 vote

1. Community
2. Open Archive
3. Since last upgrade when I export this is what I get (pic below) I was hoping the new upgrade would sort it but still the same

In cases like this, the first check is to see if the use of Hardware Acceleration" is turned on in the Preferences. If it is, turn it off and re-run the output. If that solves the problem you could...

• View comment
• SFA
• July 30, 2021 11:14
• 1 vote

1. Community
2. Open Archive
3. Support - actually… NO SUPPORT!!!!

Jon, Did you get an automated reply to your support ticket(s) together with a reference number? Delivered via email? If not something about your ticket creation may not have worked. You should also...

• View comment
• SFA
• July 22, 2021 23:08
• 1 vote

1. Community
2. Open Archive
3. Can't make new session

Have you activated Capture One with an Express version license code? Express versions do not offer Sessions, only a catalogue.  

• View comment
• SFA
• July 10, 2021 21:22
• 1 vote

1. Community
2. Open Archive
3. Capture ONE 21 14.2 + P65+ high sierra not connecting

If I recall correctly the P65 uses a Firewire connection? Firewire support has been dropped by Apple, if I recall correctly, and also by C1 as of the 14.2 release. https://support.captureone.com/hc...

• View comment
• SFA
• June 30, 2021 13:21
• 1 vote

1. Community
2. Open Archive
3. Sessions - Capture and Output Subfolders

As Ian has said. However, bear in mind that if you select the "Output" images folder and the contents of the folders match the criteria for them to be editable in Capture One (which in the situatio...

• View comment
• SFA
• June 17, 2021 11:19
• 1 vote