Frank Schroeter
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Recent activity by Frank Schroeter-
@..., you are not on the latest version of Capture One. Try updating to 16.1.1. If the problem persists, please file a support case with the details I mentioned above. You also want to update to at...
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Yes - when I wrote "watch", I meant "click the Follow button". Then you get the info automatically once we announce something. Note that an announcement is not a promise. The nature of software eng...
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When it happens. Capture One does not pre-announce camera support. Not true. Watch this page: https://support.captureone.com/hc/en-us/articles/4722081941277-Upcoming-camera-support-in-Capture-One
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Douglas, if you encounter this again, please open Activity Monitor and create a Spindump of the Capture One process while it is hanging. Send this to Capture One Support with your other details. Th...
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True, macOS13.0.1 is not officially supported. We are very conservative with these support statements for a reason. Douglas, please give some details of your setup. For me, Capture One 23 (16.0) ru...
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Did it work?
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Can you see the connected camera in the System Report (under USB)? If it is not registered by the OS, Capture One cannot connect to it.
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Official comment Please contact Capture One Tech Support with these issues. In general, if you have upgraded a Catalog, e.g. from CO22 to CO23, and want to go back, you have to restore a Catalog backup, see https:...
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Official comment This is a known issue with macOS Ventura. We are looking into it.
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The stitched panorama file will not automatically be added to a Album. @Loris, there are no folders inside Projects in Capture One Catalogs. You can only have Albums. If you go to the All Images in...