CO23 Completely Unusable. Keeps Crashing on M1 Mac
Application repeatedly crashes when switching between Library and Adjust modules. This renders the Capture One USELESS.
MacOS Monterey 12.6
16GB RAM
300GB Storage
-
Official comment
Please contact Capture One Tech Support with these issues.
In general, if you have upgraded a Catalog, e.g. from CO22 to CO23, and want to go back, you have to restore a Catalog backup, see https://support.captureone.com/hc/en-us/articles/360002518657-Restoring-a-Catalog-from-a-backup .
-
Can someone from support get back to the community on this? ASAP? Upgraded my sessions / catalogs and can't access anything from CO22. I'm dead in the water. This is my livelihood. My studio is at a standstill.
0 -
Same here. it *occasionally* sees the files but then drops the hard drive and tells me that all of my files are corrupt, freezes, or crashes.
Lightroom works fine.
0 -
Seems my last post vanished. Sorry if this is duplicated.
With any issues I always verify and repair the catalogs first thing.
To do this. While in Capture One navigate to "file" and choose " verify catalog or session" Once selected, choose the catalog or session you want to check
After running you will get a pass or fail. If you get a fail, choose to repair.
This usually solves most of the issues I have had.
Good Luck
Troy1 -
I run it on macmini m1, 16 gb memory, and macos 13.0 Ventura… it seems to work like a breeze for me… several new features too.
All my data is store on RAID(16TB) connected via thunderbolt 3 Corning fiber-cable 25 meters, which also gives me a quiet office.
I vould strongly suggest you update to newest macos (based on many ears of experiences… who remember snow leopard 😎?
GreyT
-1 -
In general, if you have upgraded a Catalog, e.g. from CO22 to CO23, and want to go back, you have to restore a Catalog backup, see https://support.captureone.com/hc/en-us/articles/360002518657-Restoring-a-Catalog-from-a-backup basket random.
May we have a response from the support team on this matter? ASAP? I upgraded my session and catalog files but now CO22 files are inaccessible.
0 -
This is a community forum. If you experience this problem with the latest version 16.1.1, please submit a bug report through https://support.captureone.com/hc/en-us/requests/new?ticket_form_id=5001426573597 .
We will need
- Your logs (Capture One main menu > Scripts > Get logs)
- The Catalog database [Catalog name].cocatalogdb (right-click Catalog file > Show package contents).
- Also helpful is your upgrade path, e.g. upgraded directly from 15.4.3 to 16.1.0.
- Any other information you can think of might also be helpful, e.g. the storage location(s) and file system of external disks, custom permissions setup, ...
0
Please sign in to leave a comment.
Comments
7 comments