If you experience corruption of a Catalog, you can attempt to restore it from the corrupted Catalog itself or from a backup copy if you have one. Regardless of which option is selected, when attempting to open a damaged Catalog, a dialog window opens prompting you to either Restore from backup or Verify and Repair… In many cases, the Verify and Repair option is successful. Otherwise, you will have to replace the original Catalog and restore it from a backup. If you have backed up that particular Catalog on a regular basis, select one of the copies to restore it from.
- When you attempt to open a damaged Catalog, a dialog window opens prompting you to either Restore from backup, Verify and Repair… or cancel the operation.
- Click on Verify and Repair… If the operation is successful, the Catalog will open. Perform a backup and then continue to use that Catalog. If the operation fails, the dialog window will re-open.
- Click on Restore from backup. A Restore Catalog dialog window opens. If backups of that particular Catalog have been made, a list will be displayed by the date (newest first) in the designated folder. For a Mac, the default location is Macintosh HD -> Users -> [Username] -> Library -> Application Support -> Capture One -> Backups. You can verify the location of a specific folder. Select it from the list, then Ctrl/Right click and select Show in Finder/Explorer (Mac OS/Windows).
- To change the location to another folder, click on the action button (…) adjacent to the file path at the top of the dialog. A new Finder/Explorer dialog window will open.
- Navigate to the folder and click Open. The Restore Catalog dialog is replaced with the prompt to replace and restore the existing database or to return to the previous dialog.
- Select Restore. The dialog is followed by a progress bar indicating that the database is gradually replaced from the backup.
- If the restoration is successful, the dialog will prompt you to select the Open Catalog button. The restored Catalog opens.
- If an error occurs, the dialog will prompt you to try again. Follow any suggestions made. For example, alter any incorrect permissions or fix insufficient disk space and select Try Again.
- If the restore option fails for the second time, it may not be possible to restore from that file. The restore process cannot be reversed. Select Cancel and return to Step 3. Choose another file in the list (if there is any) and repeat the steps above once again.