Jean Donse

  • Total activity 21
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Activity overview

Latest activity by Jean Donse

  • Jean Donse commented,

    1. Community
    2. Open Archive
    3. HEIC/HEIF files

    Well, I finally found the solution : 1. Install the free Microsoft "HEIC extension" from the Microsoft Store. The installation takes a while. 2. Download and install Microsoft "HEVC Video Extension...

  • Jean Donse commented,

    1. Community
    2. Open Archive
    3. HEIC/HEIF files

    Thanks, I have opened a support case. I was hoping that someone on the forum had some clues.

  • Jean Donse commented,

    1. Community
    2. Open Archive
    3. HEIC/HEIF files

    I can read my iPhone's HEIC/HEIF files on my MackBook. Now, if I copy these files on my PC, they are not recognized. In CaptureOne 21 release notes, it says : "HEIC/HEIF support Capture One support...

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    • Jean Donse
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  • Jean Donse created a post,

    HEIC/HEIF files

    1. Community
    2. Open Archive

    I am unable to open HEIC/HEIF files in Capture One 21. I get an error message : "Proxy Creation Failed." Microsoft's HEIF Image Extension is installed. Photos taken with an iPhone XR with all the u...

    • Jean Donse
    • 3 followers
    • 6 comments
    • 1 vote

  • Jean Donse commented,

    1. Community
    2. Open Archive
    3. Color rating

    You got it right, thanks ! I should have been able to find it myself (-:

  • Jean Donse commented,

    1. Community
    2. Open Archive
    3. Smugmug offer not received

    You normally activate the discount at the time of paying by pasting the discount code.

  • Jean Donse commented,

    1. Community
    2. Open Archive
    3. Hot key to change mask color

    Go to Preferences > Appearance and choose your colour at the bottom of the window.

  • Jean Donse created a post,

    Color rating

    1. Community
    2. Open Archive

    When I assign a color rating with the numeric keypad (keys 6 to 9 for none, red, yellow, green), the picture is deleted and the cursor jumps to the next vignette. The same problem appears when I tr...

    • Jean Donse
    • 2 followers
    • 3 comments
    • 0 votes

  • Jean Donse commented,

    1. Community
    2. Open Archive
    3. Edits gone - moved folder location

    If you use sessions, it should not make any difference : click on the *.cosessiondb file and your sessions should open up as you left them.I only use sessions, therefore I cannot comment on catalogs.

  • Jean Donse commented,

    1. Community
    2. Open Archive
    3. Google Nik

    It is possible to open Nik directly from Capture One :Right-click on "Open With", then click on "Browse" and follow the path to Nik (it is in C:\Programs\Google\Nik Collection).You can then pick th...