SamC
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Recent activity by SamC-
I'm so used to filling out the support tickets that I forgot to add additional information.C1 7.1.3Mac OS 10.8.4Macbook Pro 17 2011 with 16GB RAMI haven't tried to do a clean uninstall and install ...
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I gave up on using catalogs because it would lose images and duplicate images at random and then it started to do that to entire folders of images. Also, the catalog would fail to save changes and ...
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In case anyone cares, I just wanted to follow up and say that 7.0.2 doesn't fix the issue. C1 is aware of how to fix it but they said that it's not a high priority. If anyone is experiencing this i...
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Based on my experience, C1 7 is not compatible with PM. C1 can read the star rating from PM initially when importing but it can't write any changes back to the XMP file. And when you try to sync, C...
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I'm glad I'm not the only one experiencing this issue. Please create a support ticket so Phase One is aware that others are experiencing a color shift when viewing images at Fit to Screen. When I t...
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I was contacted by support that there are still many issues that haven't gone into the 7.0.1 release. I would open a support ticket and report your issues. From what I gather, 7.0.2 will probably i...
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I'm hoping someone from C1 will read this. I have a support rep who keeps closing my ticket because I refuse for him to take over my computer. After he determined that my install of C1 is claiming ...
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In reference to the image rendering bug, I don't understand why the color is accurate for a slit second and then C1 overlays a yellowish greenish tint. If the image rendered incorrectly to begin wi...
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If you are working with sessions, try to create a new sessions file and then navigate to the image folder. If that works, then your original sessions file is corrupt. You can try to repair it but c...
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Support finally contacted me after I asked what happened with the fix. According to support, there are many issues that still remain that haven't gone into the 7.0.1 release. A C1 support rep in th...