When you upgrade to Capture One 16.7 and can't activate it, the issue is often related to license compatibility. This article explains how the new licensing model works and what to do if your current license doesn't support the latest version.
Understanding the License Model
When you buy a perpetual license for Capture One, it includes the current version and all related updates. For example, if you bought version 16.6, you’ll receive all updates up to 16.6.6.
Once a new version like 16.7 is released, your perpetual license won’t cover it. You can still use the version you purchased, but you won’t get new features, camera support, or operating system compatibility updates.
Why 16.7 May Not Activate
If your license is for an earlier version—such as 16.6—it will not activate Capture One 16.7. Instead, you’ll need either:
- A subscription license (which always includes the latest version), or
- An updated perpetual license that specifically supports 16.7.
How to Stay Up-to-Date
If staying current with the latest features and support is important to your workflow, consider switching to a subscription plan. Subscriptions include every new version automatically, with no added costs for upgrades.
Loyalty Program Discounts
Already using a perpetual license and want to upgrade to 16.7? You may be eligible for a discount through the Capture One Loyalty Program. This helps offset the cost of switching to a newer license.
FAQ
Why can’t I activate Capture One 16.7 with my current license?
You likely have a perpetual license for a previous version, such as 16.6. That license won’t unlock newer versions.
How do I check which version my license supports?
Use the Capture One version eligibility tool.
Can I get a discount when upgrading?
Yes, the Loyalty Program offers discounts for users upgrading their perpetual license.
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