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Capturing Images (mobile)

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4 comments

  • FirstName LastName

    It doesn’t work for the Canon R6, I’ve tried many cables, even Tether Tools and the camera goes into charging mode connected to my iPhone 13 Pro. For a 5,49€ monthly fee I’d expect to work or at least that QA team actually tested all the models listed.

    -1
  • Denis Huk
    Moderator

    Hi Omar, check your camera settings to see if you can disable charging, refer to your camera user manual. Also consider contacting our support team by clicking the Support Request button in the header of the webpage.

    0
  • Nicholas Rotas

    I have been on with support using Fuji XT-5 and Tether Tools USB-C cable with apple adapter to iPhone iPhone 14 Pro Max and cannot get this to work with Capture one mobile. Support looked at my logs, offered a few suggestions which I did and software still doesn't work. Dissapointing.

    0
  • Denis Huk
    Moderator

    Hey Nicholas Rotas, sorry to hear that.

    I see you last responded to a support thread on July 3rd, please consider getting back to Thodoris: ff it's a bug, we'll need as many details as possible to fix it.

    0

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