Once your payment is completed successfully, you will receive a confirmation e-mail with the product you have purchased. There will also be a link to your order invoice.
Alternatively, you can find the invoice when you log in to your Capture One account on the website and click on View in the Order History section.
Your invoice will be located under Orders.
You can also download your invoice in PDF by clicking on the download button as shown in the image below:
Comments
8 comments
I have paid the order, but it's still not paid in my order history, why?
Hello,
Thank you for the comment.
I have forwarded your request to the Support Team. They will get back to you soon.
Hello,
I have repeatedly tried to access my order history by entering my e-mail address, but no e-mail will come from you as you state.
What went wrong?
@Per Frykner
You may find it is useful to create a "Request" for assistance using the "Submit a request" feature of the Community pages.
I would suggest the "Type" of request would be "Purchasing" related.
Hi!
How I can cancel order?
Hi,
Thank you for the comment.
I have forwarded your request to the Support Team. They will get back to you soon.
I cannot see the billing from here. it tells me to put my e-mail and instructions will be sent it says but nothing is coming.
When I click on order history its just Blank with e-mail box.
Hi
I want to get capture one 20 from my old Mac to my new Mac, but I can't find the installer for my old purchase!? I have removed one of my two activations so I can get the program on the new one...
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