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PROBLEM

When I try to open Capture One, I got the following warning:

SOLUTION

Such a warning usually appears when:

• your computer is not connected to the internet
• you were not using Capture One for a while (previously activated with a subscription license)

To use the Software on a subscription basis, you must have and maintain the internet connection for communication between your equipment and Capture One equipment via the internet for the purpose of Capture One being able to validate and reconfirm your valid subscription license including payment of applicable subscription license fees from time to time during the subscription period.

1. Make sure that your computer is connected to the internet, then relaunch the software. If you still get that warning, please proceed to step 2.

2. Deactivate Capture One from your account at captureone.com, relaunch the software, and activate it again with your subscription license key. If Capture One is still not launched, please proceed to step 

3. Reinstall Capture One.