VAT can be refunded within 30 days of a charge when a valid VAT ID is provided and the order is paid with credit/debit card, PayPal, or Amazon Payments.
Please submit your request to FastSpring Consumer Support by email at orderscontact@fastspring.com.
Your request should include as much of the following information as possible:
Your request should include as much of the following information as possible:
- Your full name and email address.
- Your company's valid VAT ID.
- Order details (product name, order ID, charge date, amount, and currency).