Irina
- Total activity 28
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Activity overview
Latest activity by Irina-
Irina created an article,
What payment methods are accepted in Capture One web store?
All purchases made in our official web store are processed by our payment provider FastSpring. FastSpring accepts credit and debit cards for all transactions. However, other acceptable payment meth...
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Irina created an article,
How do I know which version I am eligible for?
I am a subscriber If you’re a Capture One subscriber, you always have access to the latest version as long as your subscription (monthly or yearly) is active. The latest version available to you i...
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Irina created an article,
Where do I insert VAT ID?
NOTE: If you didn't manage to apply your VAT ID at the checkout prior to placing the order, refer to this article: How do I get the VAT/tax refund? If you haven't completed your purchase yet and ha...
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Irina created an article,
How to switch to another subscription plan?
IMPORTANT: These instructions apply if you want to change your subscription plan from monthly to annually paid and vice versa. In order to switch from one subscription plan to another, simply cance...
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Irina created an article,
How to cancel your Capture One subscription
If you need to cancel your subscription—Capture One Pro, Capture One Live, Capture One Mobile, Capture One Studio, or the All in One bundle—the process depends on where you purchased it. Subscrib...
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Irina created an article,
Why is my subscription deactivated?
There are several instances where a subscription license might get deactivated and the license key might eventually show up as invalid: Case 1. The payment didn't go through When your subscription ...
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Irina created an article,
All about perpetual and subscription licenses
Important: As of February 2023, Capture One has made changes to how licenses work. Read more about these changes here. Capture One offers two license types: Perpetual license (one-time payment, l...
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Irina created an article,
How many computers can I install Capture One on?
The number of workstations you can activate Capture One on depends on your license type. Capture One licenses may have 1 and more activations (also known as seats). This number indicates how many w...
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Irina created an article,
How to update, add and remove payment methods
You can manage your payment methods through the Account Details and Payment Methods section in your Capture One account. To access it: Log into your Capture One account Go to Order History Click...
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Irina created an article,
How do I go back to the default settings?
QUESTION I do not like my customized software settings. How do I go back to the default settings? ANSWER In order to return to default settings, please go to Capture One -> Preferences (macOS) or...