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Activity overview

Latest activity by Irina
  • Irina created an article,

    How do I know which version I am eligible for?

    I am a subscriber I am a perpetual license holder I am a subscriber As a subscriber to Capture One, you always have access to the latest software version as long as regular payments (monthly or ann...

  • Irina created an article,

    Where do I insert VAT ID?

    NOTE: If you didn't manage to apply your VAT ID at the checkout prior to placing the order, refer to this article: How do I get the VAT/tax refund? If you haven't completed your purchase yet and ha...

  • Irina created an article,

    How to switch to another subscription plan?

    IMPORTANT: These instructions apply if you want to change your subscription plan from monthly to annually paid and vice versa. In order to switch from one subscription plan to another, simply cance...

  • Irina created an article,

    How do I cancel my Capture One subscription?

    You have full control of all settings associated with your subscription, whether that is for Capture One Pro, the All in One bundle, or Capture One Studio - when purchased via the web store (if you...

  • Irina created an article,

    Why is my subscription deactivated?

    There are several instances where a subscription license might get deactivated and the license key might eventually show up as invalid: Case 1. The payment didn't go through When your subscription ...

  • Irina created an article,

    Managing multi-user licenses

    A multi-user license is ideal for photography teams or businesses with 5 or more individual users.  What is a Multi-user license? Explore available Capture One multi-user plans here. With Capture O...

  • Irina created an article,

    All about perpetual and subscription licenses

    IMPORTANT: From February 2023, we have made changes to the way licenses work. Please read more about these changes here. Capture One offers perpetual and subscription licenses for users. The differ...

  • Irina created an article,

    How many computers can I install Capture One on?

    The number of workstations you can activate Capture One on depends on your license type. Capture One licenses may have 1 and more activations (also known as seats). This number indicates how many w...

  • Irina created an article,

    How to update, add and remove payment methods

    The 'Account Details and Payment Methods' tab under the Order History section houses your account information. Here, you can add, update or remove your payment methods. To get to this management po...

  • Irina created an article,

    How do I go back to the default settings?

    QUESTION I do not like my customized software settings. How do I go back to the default settings?   ANSWER In order to return to default settings, please go to Capture One -> Preferences (macOS) or...