How to update, add and remove payment methods

You can manage your payment methods through the Account Details and Payment Methods section in your Capture One account.

To access it:

• Log into your Capture One account
• Go to Order History
• Click View
• Select Account Details and Payment Methods

In this article:

• Add a payment method
• Change your payment method
• Remove a payment method

Add a payment method

To add a new payment method:

1. Go to the Account Details and Payment Methods section.
2. Click Add Payment Method in the top-right corner.
3. Choose your preferred method (credit card, PayPal, etc.).

Note: Available payment methods depend on your region, the currency, and the product type.
Check FastSpring’s accepted payment methods for more details.

Change your payment method

To update your current payment method:

1. First, add a new payment method using the steps above.
2. Then go to the Order History portal, open the Subscriptions tab, click Manage, and select Update payment method.

This assigns the new method to your active subscription for future renewals.

Note: The new payment method must match the currency of the original subscription.
For example, if your subscription was purchased in CHF (Swiss Franc), the new card or PayPal account must also use CHF.

Once the update is complete, the old method can be removed.

Remove a payment method

You can remove a payment method only if it’s not assigned to an active subscription.

To remove:

1. Go to Account Details and Payment Methods
2. Click Manage next to the payment method
3. Click Remove