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How do I cancel my Capture One subscription?

Comments

6 comments

  • FirstName LastName

    Hallo,

    for a few days I downloaded the C1-Test-Version. But my CPU seems to be too old. That says the program and I could'nt open it. So now I want to cancel the Test-Version.

    I followed the instructions on your Web-Site until the point, that I should get an e-mail. I tried it three times, but there came no e-mails until now.

    So what can I do. My e-mail-adress is:

    o_l_e@gmx.de

     

    Best regards

    O. Beuche

    Germany

    1
  • FirstName LastName

    hello

     

    how can I access my account management.  I tried several times, but no emails to continue came through. what is wrong  . . .

     

    I also don't see a customer support in my account . . . 

     

    t.rethell@xs4all.nl

    -1
  • FirstName LastName

    how do i cancel my subscription? it wont allow me to. 

    0
  • FirstName LastName

    Hi! 

    How do I access my account management. Ive tried multiple times over the span of a few days but no emails are coming? 

    Pls help I want to cancel it noww!

    0
  • felipe cuevas

    Hello, Ive been trying to cancel my subscription for the past 5 months after i upgraded my computer and had to get latest version. I keep getting a message that says email was sent with instructions for accessing your account, I never get the response to my email! Please help. Im paying for a service that i don not use monthly

    how can I access my account management.  I tried several times, but no emails to continue came through. what is wrong 

    0
  • Ekkehard Schwartz

    I just signed up for the "All-in-one-bundle" which - according to the information on the homepage - should cost appr. 260€ / year. Then I learned that Capture One charged me 101€ on top of the 218€ for my Capture One Pro subscription, in total 320€. This is neither want I wanted nor what I need, and I want to cancel the purchase. How do I do that?

    0

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