How do I get a tax refund or a VAT refund?
VAT can be refunded within 30 days of a charge when a valid VAT ID is provided and the order is paid with credit/debit card, PayPal, or Amazon Payments. Please submit your request at questionacharge.com.
1. From the dropdown list, select Billing questions -> VAT/Sales Tax Questions.
2. Then click the Contact Support button below to submit your request which should include your organization’s valid VAT ID as well as Order ID, Date of Purchase, and Order Total for the transaction you wish VAT to be refunded.