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Capture One system requirements and OS support

Comments

23 comments

  • Angel Azkune

    I have Capture One Pro 12.1.3 and I want to update to version 12.1.5

    What should I do?

     

    Regards

    0
  • Lily

    Hi Angel Azkune,

    Thank you for the comment.

    Please, download Capture One 12.1.5 from here - https://account.captureone.com/en/account/download-previous

    Then follow the steps 5-13 (for Mac computers) or 5-14 (for Windows computer) from this article - How to update Capture One?

    0
  • FirstName LastName

    I cannot log out and cannot pay the subscription

    0
  • Wojtekc

    Zmieniłem komputer. Poprzedni uległ zniszczeniu, a tam miałem zainstalowany Capture One Pro 10 z wieczystą licencją. W jaki sposób mogę zainstalować ten sam program na nowym komputerze, tzw składaku?

    pozdrawiam Wojtek

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  • Lily

    Hi Wojteck,

    Thank you for your question.

    You need to download and install Capture One on your new computer. Please, refer to these pages -

     

    Afterwards, log in to your account on the captureone.com website and go to the Manage licenses section. There you will find the license key for your Capture One Pro 10 perpetual license which you can use to activate software. Please, refer to this article:

    0
  • Florian Reichl

    Hello Lily,

    I neither use Windows or MacOS. I use Chrome OS and Linux.

    Are there any plans to support other operating systems or – even better – to bring Capture One to the cloud?

    Thank you for your answer,

    Florian

    1
  • mippo

    Hello,

    I'm still waiting for a Linux version. Until then, I will continue using other (very good) application.

    Inform me when you are ready.

    regards

    mippo

    0
  • FirstName LastName

    hi there, I cannot system update my Mac so its still on MAC SIERRA  10.12.6 , is there an older version I can download at all. thanks 

    0
  • Maryna Sopilniak

    Hello,

    Thank you for the comment.

    You can download the previous version of Capture One from here - https://account.captureone.com/en/account/download-previous

     

    0
  • FirstName LastName

    Hello!

    Why in "Recommended system requirements" you are requesting an Intel processor only? What's wrong with AMDs?

    0
  • David Dawson

    It says "recommended" , not "only". A nuance, but still. It runs fine on AMD, at least for me! YMMV.

     

    0
  • Cristina Alvarez

    Hello!, I bought Capture One 22 for Sony and my Mac is from 2011, I cannot system update, my Mac so its still on MAC SIERRA  10.13.6. Then am I not going to be able to use it? Is there a way i can have the benefits and styles of Capture one 22?.

    Thanks.

    0
  • Maryna Sopilniak

    Hi Cristina, 

    Thanks for your comment. 

    I have converted your request to a support request. The Support Team will get back to you via the ticket soon.

    0
  • Lotuso10

    Hi, what are the recommended system requirements for M1 family of Macs?

    0
  • Phrank

    Hi, after testing a lot Capture One Pro 22 a few month now on my MacBook Pro 14 with 16GB RAM, I have to say minimum should be 16MB and recommended size should be 32+, if you want to avoid this extensive memory swapping on a M1 Mac.

    1
  • Carl Thorborg

    Is CaptureOne 23 compatible with OS 13.0 Ventura?

    5
  • syborg

    Maybe it's worth mentioning here as well that C1 requires .Net Desktop Runtime 6.x. You should have it installed by yourself, because the installer or app runner won't download it, as you might think:

    0
  • FirstName LastName

    Hello,

    Where are the links for older versions? Every 3 months is new version? Guys, calm down. Very user friendly when talking about operating system versions.

    0
  • Claas Naehle

    Hi,

    Capture One 22 crashes on start running MacOS13.01...

    Any fix for this?

    1
  • Bob Gramsma

    capture one 15.2.2.4 crashes on start ventura. any fix for this

     

    0
  • Armando Prini

    CAPTURE ONE

    ARE YOU CRAZY... Capture 23 apparently requires a new Apple Hardware purchase that is totally irresponsible.. I'm wondering how others are feeling? My studio has investment in very high level Mac system components running on a Mac Pro Tower.. anf all is running fine.  Capture One you need to come clean on why Capture 23 is only available for recent versions of MacOS. I understand that Capture One utilizes GPU centric code were many Graphics cards should will support.. What are the hardware limitations that require a Mac hardware upgrade. If this is in fact the only option? unfortunately I again will need to dump subscriptions for future releases of Capture One until the time comes when my Mac die.. I thought when jumping to Capture One that there was a clear commitment to photographers and in fact Capture One is the best.. Is it possible to offer two builds of Capture 23 without the hardware specifics that Mac is forcing on you? 

    0
  • Ivar KJELBERG

    FILE ACCESS Windows 11 22H2 potential issues
    Hello,

    I have had some file access issues with latest CO 23 (16.0.2) update (and probably related to earlier versions too) linked to my Win 11-64 22H2 version and the settings of "Windows Security & Controlled Folders".

    I had to add "CaptureOne.exe, ImgCoreProcess.exe and MPCoreTool.exe" to my "Allow an app through Controlled Folder Access" in the "OS - Settings - Virus and threat protection settings - Controlled Folder access".

    So if some of your photo and/or data files are located into your Win OS "Protected Area", then CO23 does not work or get jammed and basically you need to "kill" the application, and your DB might get into an unstable state.

    But once the "exe" are allowed it sems to work OK :)

    It could be nice to know if you list all CO23 exe files that should have "full access" too, and/or that you propose or check this during installation.

    Thank's for your support

    Sincerely,

    Ivar

     

    0
  • Edvinas Petrauskas

    Hello,

    After I updated my Mac to macOS Ventura 13.2 my CaptureOne started bugging, some buttons are not active and after a bit of time the became active and then back to not active again. Before I had macOS Monterey 12.6 and everything was working perfectly. Now I cannot use normal my CaptureOne. What should I do?

    Will wait for your support,

    Thank you

    Edvinas P.

    0

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