Capture One System Requirements and OS compatibility

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  Carl Thorborg

  • November 08, 2022 09:53

  Is CaptureOne 23 compatible with OS 13.0 Ventura?

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  ken Phelan

  • June 06, 2023 19:06
  • Edited

  Dear Sir/Madam

  I have an licence key that i purchased and updated to version 22 on my windows laptop and i want to upload Capture one to my Macbook pro but it does not recognize the licence key .

  Regards,

  Ken Phelan

  2
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  Permanently deleted user

  • December 11, 2022 12:34

  Hi,

  Capture One 22 crashes on start running MacOS13.01...

  Any fix for this?

  1
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  Phrank

  • August 13, 2022 01:59

  Hi, after testing a lot Capture One Pro 22 a few month now on my MacBook Pro 14 with 16GB RAM, I have to say minimum should be 16MB and recommended size should be 32+, if you want to avoid this extensive memory swapping on a M1 Mac.

  1
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  FirstName LastName

  • November 13, 2023 08:42

  still no Linux support?

  0
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  Daniel B

  • May 20, 2023 16:40

  Hi,

  I cannot find the fully relevant part to ask this, but from the time I have upgraded to the latest captureOne Pro on my MacBook Pro (2021) I have been having issues with importing images.

   

  What happens: I puy my SD card and can see the images in the Import Images window, but when I press the Import button nothing happens.

   

  Please help

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  FirstName LastName

  • May 26, 2023 00:17

  I need some help with the program. Yet, I am sorry you asked for an evaluation. I have the newest OS (Windows 11) on a new Lenovo Surface Pro. I use an older Olympus E-1 DSLR with Zuiko lenses in some studio settings. I am computer and DSLR literate. I have extensively tried to get the program to locate my camera. And it won't find it! On the other hand, I use my old Windows XP and the original Olympus Studio, then there is no problem, except it's slow. Unfortunately, the program won't work on a Windows 11 system. As advertised, Capture One might work except it has fewer functions than the old Oly Studio dependable. That is all I have noticed to evaluate so far. But I may be able to live without them as soon as the new program becomes available to my Oly E-1 as it is presently advertised to do.

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  Permanently deleted user

  • May 30, 2023 18:08

  I was wondering about the iPad requirements. What generation and model is required ? Maybe there is an article on this but I haven't seen it so I found myself here! Thanks. 

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  FirstName LastName

  • June 06, 2023 19:52
  • Edited

  I hope they give you an answer. I have Cap 1, and it can't find my camera. It's an Olympus E-1 DSLR I use for some special projects. I have the original Olympus Studio software, and it works fine if I can keep it in a Windows XP environment. But use a Mac or Windows 7 come 11 and it's a rigged to be a bad bet that won't work. OM bought the software and they trimmed it down. It doesn't have the same functions available as the original studio tethering. I complained but they haven't gotten back. So, I am ignoring them until it goes away. 

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  Thomas Singer

  • June 16, 2023 19:23

  I’m I’m

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  Luis Sayo

  • September 28, 2023 23:27

  Does Capture One 23 run on MacOs Sonona?

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  ROBERTO CASTRO

  • October 20, 2023 22:56

  Catalina 10.15.7 compatible?

   

   

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  Permanently deleted user

  • October 25, 2023 14:32

  Does version 8 go up to 8.3.5?

  See this page:  https://support.captureone.com/hc/en-us/articles/360003741818-Capture-One-3-7-9-9-3-Release-Notes

   

  0
• 

  Lily

  • August 27, 2020 12:58

  Hi Angel Azkune,

  Thank you for the comment.

  Please, download Capture One 12.1.5 from here - https://account.captureone.com/en/account/download-previous

  Then follow the steps 5-13 (for Mac computers) or 5-14 (for Windows computer) from this article - How to update Capture One?

  0
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  FirstName LastName

  • November 19, 2023 12:09

  Capture One 21 crashes on start on mac M2 with 16 gig. Tried reinstalling and asked for support. No answer. No solution. Any ideas?

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  Permanently deleted user

  • December 21, 2023 23:39

  Hi, thank you for this lovely software!

  I am wondering if there are plans for a Linux version.

  I am trying to get away windows and mac on my personal computer and would appreciate this very much!

  A lot of software that I use is luckily available on Linux already (Houdini FX, Blender, DaVincy Resolve etc.)

  0
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  Andrea Paolini Merlo

  • January 23, 2024 14:17

  Dear Madam/Sir,

  I have a phase One digital back P30 working on a Contax 645, and I was always able to use it in tethered mode till now, using Mac Book Pro early 2011 with FireWire connection and OS High Sierra. Using Capture One DB 8.3.4.19.

  Now I have a Mac Book Pro Retina 13-inch early 2015 with Thunderbolt 2 and the Monterey 12.6.9 OS, I use the Apple adapter (thunderbolt 2 to FireWire) to connect the P30 to the computer, but Capture One DB 8.3.4.19 don't "see" the P30.

  Is it possible to use the P30 in Tethered mode using C.O. DB 8.3.4.19 with this OS and Hardware configuration?

  Which is the latest C.O. DB version that support Firewire Tethered connection and my hardware? Maybe using a later version of C.O. could solve this problem?

  Thank you!!!

  Kind regards

  Andrea Paolini Merlo

   

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  Andrea Paolini Merlo

  • January 23, 2024 14:58

  Sorry!!! The Mac Book Pro early 2011 is running 10.11.6 El Capitain OS and not the High Sierra as I wrote before.

  Andrea

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  Andrea Paolini Merlo

  • January 23, 2024 17:03

  Sorry!!! I solved the problem. :))
  Thank you

  Kind regards

  Andrea

  0
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  FirstName LastName

  • February 20, 2024 22:12

  I am unable to get either of my Canon 5d Mark IV's to work with Capture One and I've tried a bunch of work-arounds. The cameras don't show up although my R5 does work.  Any ideas from %D Mark IV users?

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  Davender kumar

  • April 08, 2024 06:47

  hello i buy capture one all , but after install my capture one is not working please help

   

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  Steven Gall

  • April 28, 2024 18:25

  I am using a Nikon D850 which is no longer showing tethered to capture one.  If I open photos on my MacBook running Ventura OS 13.4.1, it shows the camera tethered but does not show tethered on Capture One.

   

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  Andre Ruth

  • June 14, 2024 05:14

  I'm currently using the latest version of capture one on a M1 Max MacBook Pro, Im trying to connect my Canon R6 via usbc cable with the sd cards in it to use the recapture feature but it won't register my camera as connected unless I take out the sd cards. This completely defeats the purpose of the re capture. Will this be addressed in an update?

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  FirstName LastName

  • November 24, 2024 22:05

  Hi I can´t use my capture one can you help me?

   

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  Maxim Polak

  • January 20, 2025 18:26

  I can't activate... please 

   

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  Maryna Sopilniak

  • December 10, 2021 11:30

  Hi Cristina, 

  Thanks for your comment. 

  I have converted your request to a support request. The Support Team will get back to you via the ticket soon.

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  Wojtekc

  • September 15, 2020 09:52

  Zmieniłem komputer. Poprzedni uległ zniszczeniu, a tam miałem zainstalowany Capture One Pro 10 z wieczystą licencją. W jaki sposób mogę zainstalować ten sam program na nowym komputerze, tzw składaku?

  pozdrawiam Wojtek

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  Lily

  • September 16, 2020 10:40

  Hi Wojteck,

  Thank you for your question.

  You need to download and install Capture One on your new computer. Please, refer to these pages -

  • Download Capture One 10
  • How to install Capture One

   

  Afterwards, log in to your account on the captureone.com website and go to the Manage licenses section. There you will find the license key for your Capture One Pro 10 perpetual license which you can use to activate software. Please, refer to this article:

  • How to activate Capture One

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• 

  Florian Reichl

  • January 22, 2021 13:22

  Hello Lily,

  I neither use Windows or MacOS. I use Chrome OS and Linux.

  Are there any plans to support other operating systems or – even better – to bring Capture One to the cloud?

  Thank you for your answer,

  Florian

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  mippo

  • June 28, 2021 20:12

  Hello,

  I'm still waiting for a Linux version. Until then, I will continue using other (very good) application.

  Inform me when you are ready.

  regards

  mippo

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