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Kristina
  • Updated


Where to find my order invoice?

QUESTION:

Where do I find my order invoice?

 

ANSWER:

Once your payment is completed successfully, you will receive an e-mail with the product you have purchased. There will also be a link to your order invoice.

Alternatively, you can find the invoice when you log in to your Capture One account on the website and click on View in the Order History section.

Screenshot_2020-10-22_at_1.42.35_PM.png

 

Your invoice will be located under Orders.

2019-09-24_16-05-39.png

 

You can also download your invoice in PDF by clicking on the download button as shown in the image below.

Screenshot_2020-06-29_at_08.37.42.png

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Comments

6 comments

Date Votes
  • FirstName LastName

    I have paid the order, but it's still not paid in my order history, why?

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  • Maryna Sopilniak

    Hello,

    Thank you for the comment.


    I have forwarded your request to the Support Team. They will get back to you soon.

    0
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  • Per Frykner

    Hello,

    I have repeatedly tried to access my order history by entering my e-mail address, but no e-mail will come from you as you state.

    What went wrong?

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  • SFA

    @Per Frykner

    You may find it is useful to create a "Request" for assistance using the "Submit a request" feature of the Community pages.

    I would suggest the "Type" of request would be "Purchasing" related.

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  • FirstName LastName

    Hi!

    How I can cancel order?

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  • Maryna Sopilniak
    • Edited

    Hi,

    Thank you for the comment.


    I have forwarded your request to the Support Team. They will get back to you soon.

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