Skip to main content

Capture One is crashing on export

Lily
  • Updated

PROBLEM

The program crashes when I am trying to export images. Why does it happen and how to fix that?

 

SOLUTION

In case the problems with processing/exporting images occur, then there may be an issue with the OpenCL pipeline of Capture One.

 

1. Navigate to Capture One -> Preferences on Mac or Edit -> Preferences on Windows.

Screenshot_2021-01-20_at_11.38.54_AM.png

 

 

2. In the General tab under Hardware Acceleration, set the Display and Processing options to Never. Then, restart Capture One to commit this change.

Screenshot_2021-01-20_at_11.40.08_AM.png



You can also find more about OpenCL in this in this article: 

Troubleshooting OpenCL in case of viewing / processing / exporting problems

Related articles

Comments

3 comments

Date Votes
  • Noob with a Nikon

    This is a workaround at best I would say, because it means C1 will not use the GPU anymore. 

    0
  • FirstName LastName

    Экспорт не работает даже при отключенном OpenCl. 

    0
  • Tomás Castro
    • Edited

    Two years later and a several hundred dollars in perpetual licenses and yet Capture One hasn't fixed the problem so I have to avoid using Hardware acceleration because C1 just won't handle my exports... how cool is that?

    0

Please sign in to leave a comment.