Skip to main content
Community
Contact Support
Sign in
Sign in
Community
Submit a request
Home
Technical Support & Troubleshooting
Technical Issues
Technical Issues
How do I retrieve logs?
Why preview generation can be slow
How to contact Capture One support
macOS "Support Ending for Intel‑Based Apps" warning
Capture One won’t launch: “Important application files are missing or are incompatible with this version” (Windows)
Restore the Retouch tool tab in Capture One
Fixing the “Not Enough Space” Error on macOS
How to Clear Recent Items from the macOS Dock
Tethered Images Are Automatically Rotated or Keystone-Corrected – How to Disable Auto Alignment
Fixing the p1c1394_ws03_x64.sys or "Incompatible Driver" Error on Windows 10/11
Capture One Won't Open: Common Causes and Fixes
Why is it not possible to import and edit files?
"Thumbnail unavailable" error: why aren't thumbnails / previews coming up in Capture One?
Why do I get an error while importing Styles?
Why do my previews constantly regenerate?
Capture One is crashing on export
Another instance of Capture One is running
Capture One shows no recent documents on the list
How do I create, print or save an Apple System Profiler report?
How do I create a system summary and system profile of my Windows computer?
How can I edit the hosts file?
Stopping Capture One to generate TIFF or JPGs from opening in Adobe Camera Raw instead of Photoshop
"Could not create SSL/TLS secure channel" activation error on Windows 7
Why are my images cropped automatically on import? - Disable Default Lens Correction