QUESTION
The exported image has plenty of square pixels. How can that be fixed?
ANSWER
It appears that there may be an issue with the OpenCL pipeline of Capture One.
Try turning that off.
1. Go to Capture One -> Preferences (macOS) or Edit -> Preferences (Windows).
2. In the General tab, about halfway down under OpenCL (Hardware Acceleration) section, set Display/Processing to Never. Then, restart Capture One to commit this change.
This will force Capture One to ignore the GPU when processing and generating previews.
You can also find more information on this in the following articles:
Troubleshooting OpenCL in case of viewing / processing / exporting problems
Comments
2 comments
I have similar problems, even after turning off the hardware acceleration. My system is not the newest, but got some upgrades and works perfectly with the newest versions of Lightroom, Luminar and other programs. So, it seems to be an issue with CO1.
Really really annoying. And I do not get any help by the CO1 Team. The only thnig is the advice with the HA. But this does not solve the problem. Honestly, CO1 is not compatible with all systems and that is really a big issue.
Hi Henrik,
Please let me know which Capture One version do you have.
Also, the photos from which camera models you are working with in Capture One,
Thank you.
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