After 14th of February 2023, new perpetual license purchases do not include any feature updates (16.x)
This means that any updates containing new features and functionality will not be included in your license purchase. However, major bug fixes and optimizations will be included (16.x.x) until a new paid version is released (16.x).
As a subscription always provides you with access to the latest version, subscribers are not affected by these changes.
How does it affect you?
Please select from the following:
- I have a subscription to Capture One Pro
- I have a license for Capture One Pro 23 purchased before February 14, 2023
- I have a license for Capture One Pro 23 purchased after February 14, 2023
- I have a license for Capture One Pro 22 or an older version
- I have a multi-user license
- I have an enterprise license
- Frequently Asked Questions
"I have a subscription to Capture One Pro"
The changes outlined here have no impact on Capture One subscriptions.
Subscribers will continue to receive all updates including new features, improvements, and new camera & lens support for as long as their subscriptions are maintained.
If you are unsure on the type of license that you have, check the 'Plans & services management' section of your Capture One profile.
"I have a license for Capture One Pro 23 purchased before February 14th, 2023"
You receive free updates until September 30th, 2023.
If you wish to get a new version of Capture One Pro after September 30th, 2023, you need to buy a new license. Find out what discount you can receive in compliance with our Loyalty Program.
"I have a license for Capture One Pro 23 purchased after February 14, 2023"
You receive major bug fixes (16.x.x) up until a new paid version (16.x) is released. The service updates (16.xx) do not include feature updates.
If you wish to get a new version of Capture One Pro, you need to buy a new license (16.x) – which will contain new features and functionality. Find out what discount you can receive in compliance with our Loyalty Program.
"I have a license for Capture One Pro 22 or an older version"
Your license is perpetual and yours to keep, for as long as you can meet the minimum system requirements and run it on a compatible OS version. To check these details, please refer to our
Capture One system requirements and OS support article.
"I have a multi-user license"
Unless specified otherwise in the terms of your agreement, you will receive free feature updates (16.x) for 12 months when you purchase or upgrade a multi-user license
"I have an enterprise license"
Please check the terms of your agreement with Capture One.
Frequently Asked Questions
Q: Are you getting rid of the perpetual license option?
A: No. The changes we are making allow us to shift to the latest software development practices without removing perpetual licenses altogether. While over half of our users are on a subscription and close to 80% of new users choose a subscription, we still understand that perpetual licenses are important for many of you. That’s why we’re committed to keeping the option open.
Q: I have a license for Capture One Pro 23 I purchased before February 14, 2023 and I will get free feature updates until September 30, 2023. After that date, what happens if I want to get the latest version of Capture One Pro?
A: You will need to buy a new copy of Capture One Pro to be covered under our new license model from October 1st 2023 onwards.
Q: I have a license for Capture One 22 or older. What are my options?
A: If you are happy on your current version of Capture One Pro, great! If you want the latest version of Capture One Pro, you will need to purchase a new software license.
Alternatively, if you’d like to receive all our updates as we release them, you may wish to try out one of our subscription plans.
Q: The current version used to be a year, but how long does a current version last now?
A: We are moving to a ‘release when ready’ model, which allows us to deliver new features and improvements as soon as they are ready. As such, the length of a version will vary based on the time it takes us to develop each feature.
Q: Will there be any change to iPad & Live Support?
A: No, we will continue to support the current (dot) version, plus the previous (dot) version.
For example:
- Current version = 16.0
- iPad & Live support = 16.0, 15.4
Q: Will the number of seats/activations change?
A: No. We are not making any changes to the number of activations you can make per license.
Capture One Pro (perpetual and subscription, and trial) allows up to 3 activations
Q: Why are you removing licenses?
A: We are not removing licenses.
We offer a perpetual license which contains exactly what is stated in the release notes at the time of purchase, and we will continue to do so. This license is yours to own and keep.
The change being implemented from February 14, 2023, will affect new customers and license holders of Capture One 22 and older who wish to purchase a license for the latest version.
These license holders and new customers will have the opportunity to stay on the license they have purchased for as long as they like at no additional cost.
Q: Will I need to pay and upgrade multiple times a year?
A: It is always your decision when and how often to get the latest version of Capture One Pro.
If you always want to have the newest features as soon as they are released, a subscription plan is really the best option.
If you want to make sure that you get the latest version of Capture One Pro each year (as it works under the current model) and don’t need new features as soon as they are released, we want to make sure your cost of ownership does not go up.
Comments
1064 comments
So happy that I did not buy the update to version 23!
Goodbye C1 ...
Since many of your customers have apparently "expressed a desire for us to make changes faster and to implement features more quickly", I would like to join the list of commenters here to inform you of my opinions on the matter.
When I switched from Aperture to C1P version 8, my primary reason was the perpetual licensing with discounted upgrade pricing. I did not find C1P to be the superior product, but rather the superior value. I also wanted to support a company who's practices I agreed with. I am now greatly disappointed to read about the planned restructuring of your licenses. Due to this new license structure, along with the increases in price over the last several years, I suspect that the application will no longer be justifiable for a non-business customer such as myself. I will not even consider switching to your subscription model as avoiding that was the reason I purchased C1P in the first place.
The timing and wording of your loyalty scheme give me a very negative impression. It seems very suspicious that the details of this new arrangement won't be disclosed until the day after the current upgrade offer expires. This is basically telling me that have to gamble on which option I think will be better for me. To be blunt, you should be selling customers on the value of your product, not asking them to make uneducated guesses. Calling it a "loyalty scheme" gave me a good laugh, if nothing else. The word "scheme" is often used in the context of activity that is deceptive, such as "ponzi scheme" or "pyramid scheme". I believe it was a very poor choice of words. Given the frustration others have expressed regarding the timing of this announcement shortly after the version 23 upgrade, I think a significant portion of users will not trust that this loyalty scheme will be a positive change for them.
Over the past few years many of you have told us you want access to new tools and improvements sooner, rather than have them all in one ‘major’ version of Capture One Pro at the end of each year
You're kidding, it's called a subscription otherwise what would be the point of paying 229€ (current rate) per year if we don't have the new tools when they are ready.
The 2023 license guarantees us to have the updates until September 30, 2023 and after that you will have to acquire a new copy of Capture One, at full price.
You ask us for a new financial effort, but what does Capture one do to deserve it? apart from releasing a tasteless version 23, delivering the profiles of the new lenses more than a year after their release and who persists in not communicating in the languages of the users to whom they are nevertheless happy to sell the licenses?
Your new way of proceeding has only one goal push us to subscribe to the subscription. Too bad it will be without me then, but fortunately there are now companies which do as well as you in post-processing and which are much less greedy.
As an amateur, I'm definitely not in the target consumer group of C1 or Adobe, but I'm using C1 since v5 Express, upgraded at v8 to Pro for 70€ and then every other year at July/August 40-50% discounts. After v10 started the steep price increase and new features decline. I've appreciated v22 which added HDR merge and Panorama stitching, after quick check of v23 trial I've decided to skip this version. The artifacts in HDR merge are not fixed and Smart adjust function, while sounding very useful to me, is not so smart in real use :( So I'm OK with v22 for years to come, as all my cameras are supported and all cameras I'm interested in (Canon R6 and R3) are supported too. Heck I'm still using 1DsIII, 1DIV and A7R...
I will stay with the v22 for the years to come, if the "loyalty plan" won't be interesting to me. Even if I buy non supported camera, I can still use free AdobeDNG convertor, or DXOPureRAW to convert the raw files to DNG and use them with older version of C1. Well it's one step more (but I do it anyway with DXOPureRAW on some photo-sessions) and takes more disk space (but gigabytes are cheap). The application backward compatibility on Windows is much better than on MacOS, I expect that v22 will run for another few years without flaws. Meanwhile I will check DXOPhotoLab (maybe they will offer some competitive upgrade) or Affinity RAW developer emerges.... Well, it was a hell of a ride with C1 :) for almost 13 years, but it's not the one and only RAW developer.
If you are considering moving to Capture One Pro 23, our upgrade pricing (33% off the full price) is open to you until January 31, 2023.
I can't see this offer in my account?!
Forcing people which migrated to C1 or stayed with it because of perpetual licenses to subscriptions will definitely cost them some customers (Adobe is much better value for the money, if someone is OK with subscription), but business comes of course first, and few lost customers like me are probably insignificant...
Anyway, if anybody want sell his v23 license for 50€ let me know to my email "nasmazani (at) gmail (dot) com" , so I can stay at the latest perpetual version :D
Well, this is disappointing, and as many others have said this appears to be a profit-driven move to reduce/eliminate us as remaining perpetual license holders. I think C1 is a great product and I have learned a lot and have greatly benefited from webinars by the David Grover / Paul Reiffer duo :-)
That said, from what I've heard LR has come a long way in the last few years, and since I have subscription to PS/LR anyway (for PS work) I'll probably re-evaluate moving back to LR as my primary raw developer and consider bailing on C1 depending on how all of this plays out.
I wish C1 the best of luck, it's been a fun ride ... until now.
I have been using Capture One pro for a long long time and I have drop Adobe Lightroom because of their licensing policy. Now Capture One pro is following Adobe practice. I just update my Capture One pro. I will drop Capture One pro next year when it changes the licensing policy. This is very upsetting but I have been using other digital processing softwares. So I am ready for this!
When I upgraded Capture One pro. The changes in licensing policy was not mentioned. I have been upgrading my software every year. For all of us that has upgraded our software. We should look into a class action lawsuit. Shame on you Capture One!
I am regretting the fact that I have get two of my friends to buy Capture One pro recently. Now I have to apologize to them. I will not recommend your software again instead I will tell all my friends not to buy your software.
Apparently C1 has taken their cue from an American politician who (in)famously said, "We have to pass the bill so that you can find out what is in it." Or, in Phase-speak, "You have to buy it so you can find out what you bought. Trust us."
No.
This reminds me of when Adobe changed their Photoshop upgrade pricing policy from allowing 3 versions back to only 1 version. The announcement came when CS6 was current, the implication being owners of CS5 and older would not be eligible for upgrade pricing on CS7. So some number of people—people who had been happy to stand pat with their versions of PS—heeded the warning and bought CS6. We're still waiting for CS7.
When you announced this, I was sure this was a move to screw the perpetual license owners and try to force them to subscription. But you talked about a "loyalty scheme" so I gave you the benefit of the doubt.
When Adobe announced that everything was going to subscription, I dumped them without even thinking about it twice since I hate the model. Now, you are doing the same thing as them. Just be honest, it's clear that this move is to force us into subscription.
You need to realize that there are 3 kind of customers that pay for your software :
1. Subscription : I'll be honest, I just can't understand why people could prefer that option. I guess "you'll own nothing and you'll be happy" is popular with kids nowadays.
2. Perpetual license owners who always buy the annual update : I'm in that crowd. I always bought the update each November not because I knew what features were coming, but because I like to be up to date and support the company that gave me a good choice to be a license owner.
3. Perpetual license owners who only buy the update when it suits them : These people just want to get the features if it's useful to them.
Now, you told us there would be a loyalty "scheme" for perpetual license owners but the loyalty scheme is really a lot more for subscribers : using the "free" perpetual license as a carrot at the end of a stick to get people to stay on subscription.
For the second kind of customer, people who have a perpetual license and always upgrade each year, it's a real slap in the face. I used to pay approximatively the same as a subscriber each year and got one year of update (like subscribers). I was OK and still am OK with that. This is not about the money to me. I would gladly continue to do that like I've been doing for years. But we are the kind of customers that are getting screwed hard. Now, if we just want to be up to date always, we might have to pay 2x or 3x per year a similar amount that I paid before 1 time per year. You know damn well that this is a bad deal compared to the subscription now.
For the third kind of user, perpetual licence owner who only upgrade when they feel they need it, it doesn't change much. They will only pay an upgrade amount whenever they feel like it.
I find it funny that you call that a "loyalty program" when the most loyal perpetual owners to you, like me, are the ones getting the worst deal in all of this.
I suggested to you when you announced the changes that all you had to do was to say that each year, you can buy one year worth of upgrades for the same amount as subscribers, but keep our perpetual licence with upgrades until the next year (being pretty much what it is and was right now). I am happy to give you money. I feel like the amount you ask for upgrades each year is reasonable.
What I am not happy about is having the feel that a company doesn't respect my intelligence.
Oh, and last thing, for all you people who think it's all good going with the subscription because after five year, they give you a perpetual license if you stop subscribing... what makes you think that they won't remove any perpetual license option between now and in 5 years?
At least, be honest about your intentions : it's clear to anyone with half a brain that this is a move to force us into subscription.
I am now in the DxO world, as I decided to leave the C1 world 3 days ago.
I may eventually come back to C1, one day, if C1 still exists. It has been a great experience and time; but as a customer I hate the idea of being fooled, and trust is gone: I got fooled a couple of years ago by C1 (a so-called pre-upgrade special loyalty price "offering of the year", followed by a much better public offering a few days later for Black Friday), and thought I had learnt and would not be fooled again. But C1's marketing gurus have managed to fool me again... I had forgiven C1, thinking that it was my fault if I had been fooled. But I will not forgive this time. Trust is gone.
Good luck to C1!
This is definitely a step back for us with perpetual license. For one we don't get any new features withing one year, like we used to. And second problem is that we don't even get bug fixes for a year (which is even more important). I can probably live with not getting new features, after all I would get what I paid for (current version), except that I won't get what I paid for as there will almost certainly be bugs and I paid not to have them. So, the biggest question for me here is what happens with bug fixes. They could fix some serious bug only in new version and now we have to pay $179 for that and then again for next serious bug fixed. This Loyalty scheme fails apart miserably by knowing as a fact that C1 is not bug free.
Very sad.
Capture One seems to think of themselves as some kind of "Designer " software. There are people out there who will pay $300 for a cotton T shirt just because it's some designer name brand. Personally I pick up a two pack at Costco for $14.99.
If this last month has taught me one thing it's that their is a "lot" of good competing software out there. Some processes are done a lot better than Capture One, some poorer but all in all it's really a wash. All but one, Adobe, offer both subscription and perpetual licenses. All are cheaper than Capture One.
I've blindly update my Capture One license virtually every update for the last 15 years without checking out the competition, it's called loyalty, some may call it dumb.
Thank you Capture One for opening my eyes.
The writing was on the wall when Capture One did away with the discounted licences for Fuji, Sony and Nikon. It was done to maximise profits, pure and simple. It is exactly the same reason for the new strategy. I has nothing to do with: "Many of you have expressed a desire for us to make changes faster and to implement features more quickly".
As a working pro I use Capture One daily, but I will not be forced into an overpriced subscription model. LR and PS at $9.19 a month looks very attractive at this point in time (not to mention all the extras that you get with it).
I will use my current perpetual licence (23) until September 2023, and if the pricing remains ridiculous, Adobe will have a new customer.
Firstly, the way you can setup your work flow and the engine in Capture One are the greatest.
I was one if the people who didn’t upgrade to 23 after many years of upgrading each year because they didn’t look after their loyal customers.
I don’t need a raw converter with all the bells and whistles, I need one with all the bugs fixed.
It’s a sad day and I don’t know how Capture One are going to get out of this one.
I support most of the comments made.
I have just one question. How can anyone buy your software if you can't even tell us how the upgrade terms will change in February? It's almost the same as selling something without telling people what it does. Ah, I forgot you did exactly that just before version 22 was released.
The Capture One subreddit referred to it as CAPTURE NONE
LOL
@Christine
Somehow it is fascinating how you try to justify these, in my view, disastrous communicative and strategic mistakes.
Yes, almost all of us writing here were or have been loyal customers and users for many years. Yes and i repeat that : Loyal customers. As a "reward" for our loyalty, camera specific versions have disappeared and upgrade prices have increased massively (and way above market levels).
Then you announce that there will be no more discounted upgrades from Q4 onwards. Even more, at the same time you promise to deliver upgrades when new features are ready. This could also mean that you deliver upgrades 3 or 4 times a year, which are then to be paid for each time with a completely new licence.
At the same time - and I beg your pardon for the expression - you waffle something about a "loyalty programme" without any detail. Are you so naive to believe that we - as loyal customers for years - have not understood what you mean by "loyalty programme" - namely the disappearance of camera-specific versions and massively increased upgrade prices. So why should we have any confidence in the "loyalty programme" from Q4 23 onwards. Are you so naive to believe that we all will wait another 5 weeks for details ?
Of course - so far your system has largely worked, but even when upgrading to V22 there were doubts in my mind about the pricing and irritations in connection with Black Friday deals, but unfortunately I had already bought the upgrade then. I noted this with a ticket to no avail.
With that experience in my mind I am able to actually listen and understand - ergo, this time I did well without an upgrade. Because with a little imagination it was foreseeable that there probably would be more anger coming from C1 side.
Anyway - then came the "shitstorm", a perfectly understandable form of resistance and anger about something you have caused with your new licensing scheme. THIS WAS NOT the fault of the many loyal customers, but something you came up with in your ivory tower together with your investors.
Sure, accidents can always happen. And if you speed into a bend, you should not blame the bend or think that you have misunderstood the bend - no, that cannot work.
In this respect, it seems to me that the pitiful attempts at explanation are rather a hindrance to convincing a judge - in this case the customer - of your innocence. Generally, this makes the situation worse and does not serve to restore trust.
Perhaps - and if you would listen and understand - it would be time to say: Sorry, we made a mistake. We have caused trouble. Above all: Thank you, we have learned, and we will offer a brand new and simple scheme:
Perpetual licence: € 250.--
Annual upgrade (from date of purchase !): € 100.-- (valid for 1 version jump, e.g. from V16 to V18, after that a new licence is necessary).
Bugfixes: directly after bugfix € 0.-- same with new cameras/Lenses
No more Black Friday and other deals - the customer would recognise the value and that C1 cannot be available at a "junk price".
Subscription: I don't care, I won't get into that.
That would be a clear move, and I think that would be a concept for C1 that could restore lost trust. That we as customers, who would much more love to deal with our photographic effusions with the help of an admittedly very good programme.
Otherwise, many of us, and definitely me, will only have the option of looking around at other manufacturers. They also have good RAW converters - some have already been listed, I want to add PhotoNinja, which I find really good, and SilkyPix, but I'm sure there are others or new ones are being added or going to a higher level.
For this reason too - nothing beats fair and above all long-term customer loyalty.
Please do not forget - you might be able to sell everything - but for sure you can not sell loyalty or a loyalty program. Loyalty is the answer of happy and satisfied customers to a company who listens and understands the customer. Loyalty is something we can give back to a great and trustworthy company to create a long term relation.
So - think about your way, especially from the customer's point of view. You want to sell us something and you should really understand our wishes and our anger and not just justify your way step by step.
And an other request: Please do not try to tell us that you do not know about your plans of a so called loyalty program - a company like C1 have definatelly long term strategies and plans - be they erratic or not.
This is so disappointing to have news like this just sprung onto us like this so suddenly.
I just purchased a licensed last week! You really ought to have announced something like this during the launch week of capture one 23-- or during the weeks leading into it. If i knew, i would have just waited and purchased a license after the 1st of February to maximize my yearly update. Actually somewhat sneaky to just spring this onto your loyal customers like this so suddenly and so soon after the launch of C23.
I agree, this makes no sense to me.
Also, I don't understand why it is in Capture One's interests to keep their "loyalty scheme" secret until mid-January? I mean, that is 5-6 weeks of disgruntled perpetual licence holders investigating alternative software, posting about how C1 has treated them on internet forums/social media, and telling photographers they know to avoid C1 like the plague.
Does C1 really want their reputation trashed (and users exploring alternative software) in this way? Would it not be better to come clean now about what the "loyalty scheme" involves, so users know where they stand!
As well, when C1 say that they haven't made any changes that affect purchases of v23, they insult their users' intelligence. The screenshots posted previously show that the perpetual licence option stated that there would be a 33% discount on upgrades, which is now no longer the case.
I am fortunate to not have purchased v23 (I'm still on v22), but C1's sharp practice over v23 purchases leaves a very nasty taste in my mouth. I will struggle to purchase any software from C1 in future, given that they think it is fine to treat customers this way. An honourable company would offer refunds to any purchaser of v23 who wanted to cancel it.
If every one of the almost 500 comments here WAS worth $1500 to Capture One through lifetime perpetual sales (conservatively), and we represent just 2% of the people who are angry enough to look for alternative software, then:
25,000 people x $1500 = $37,500,000 in lost revenue.
I hope I'm wrong. I hope that if you do this... it's much worse for you.
We won't accept greed, shady timing, or broken promises. Roll it back before it's too late.
"bug fixes and optimizations will be included(16.x.x) until a new paid version is released (16.x). "
Does this mean that if you are on 16.4 and 2 months later 16.5 is released you no longer receive bug fixes for serious issues?
This sounds unacceptable to me. Not getting new features is fine, but with the current state of releases (often buggy) this sounds like a big step back. To me it feels like you're trying to frustrate your customers with enough small downsides so they'll want to move to a subscription; a form of negative nudging. The reaction to that is clearly visible by now. Perhaps you could make your subscription more appealing instead; positive nudging.
Your current license model gave ~a year of fixes which already is on the low end. Normally in the software world (and by some consumer laws) major versions or 'point versions' as you call them (15.x, 16.x) receive at least 2 years of support.
I think, most users understood what C1 has stated here. But communication keeps unclear if you keep your "loyalty program" secret. Of course your customers start worrying about the future of C1 if you keep these essential questions not answered.
You intend to speed up the release of new features. This means, that main releases such as 16.x will come more often. As soon you have released 16.x customers of perpetual licences won't get any updates (bug fixes, lens profiles, etc.) anymore. They simply have to buy a new perpetual release, but not for the upgrade price but for the full price. This could mean, my perpetual license will be only supported with bug fixes (16.x.x) for a few months or even weeks. It depends how often you release feature updates 16.x. It is a huge step backwards for perpetual license holders. And I think the majority of your customers have perpetual licenses.
In your communication is too much room for rumor and misunderstanding. That's why you get so many critical reactions. In my opinion this is unprofessional and leads to loss of trust in your company.
Voilà effectivement une excellente aubaine pour DXO PhotoLab !
J’étais passé de Litghroom à C1 pour ne plus avoir à subir le diktat économique de l’abonnement annualisé obligatoire. Naïvement, je vous ai crus intègres et plus passionnés de photographie que de bénéfices…Votre brutal changement de cap prouve tout le contraire.
Bien fait pour moi et pour tous ceux qui paient cher leur logiciel afin d’assouvir leur passion pour l’image de façon non professionnelle. Je délaisserai donc « Capture One pour la photo de mariage » et je choisirai Dxo qui propose un logiciel performant, évolutif et sans abonnement avec malheureusement tout ce que cela comporte d’aléas et de difficultés. J’invite les utilisateurs floués et déçus à faire de même et à se tourner définitivement vers des alternatives moins aliénantes et plus respectueuses de leur usagers.
Le traître dans cette histoire n’est pas celui qu’on croit…
There was a recent Twitter thread about a "trust thermocline" I read recently, which applies 100% here. I suspect C1 will hit that, hard.
https://twitter.com/garius/status/1588115310124539904?lang=en
"One of the things I occasionally get paid to do by companies/execs is to tell them why everything seemed to SUDDENLY go wrong, and subs/readers dropped like a stone. So, with everything going on at Twitter rn, time for a thread about the Trust Thermocline
So: what's a thermocline? Well large bodies of water are made of layers of differing temperatures. Like a layer cake. The top bit is where all the the waves happen and has a gradually decreasing temperature. Then SUDDENLY there's a point where it gets super-cold.
That suddenly is important. There's reasons for it (Science!) but it's just a good metaphor. Indeed you may also be interested in the "Thermocline of Truth" which a project management term for how things on a RAG board all suddenly go from amber to red. But I digress.
The Trust Thermocline is something that, over (many) years of digital, I have seen both digital and regular content publishers hit time and time again. Despite warnings (at least when I've worked there). And it has a similar effect. You have lots of users then suddenly... nope.
And this does effect print publications as much as trendy digital media companies. They'll be flying along making loads of money, with lots of users/readers, rolling out new products that get bought. Or events. Or Sub-brands. And then SUDDENLY those people just abandon them.
Often it's not even to "new" competitor products, but stuff they thought were already not a threat. Nor is there lots of obvious dissatisfaction reported from sales and marketing (other than general grumbling). Nor is it a general drift away, it's just a sudden big slide.
So why does this happen? As I explain to these people and places, it's because they breached the Trust Thermocline. I ask them if they'd been increasing prices. Changed service offerings. Modified the product. The answer is normally: "yes, but not much. And everyone still paid"
Then I ask if they did that the year before. Did they increase prices last year? Change the offering? Modify the product? Again: "yes, but not much." The answer is normally: "yes, but not much. And everyone still paid."
"And the year before?" "Yes but not much. And everyone still paid." Well, you get the idea.
And here is where the Trust Thermocline kicks in. Because too many people see service use as always following an arc. They think that as long as usage is ticking up, they can do what they like to cost and product. And (critically) that they can just react when the curve flattens
Nun verstehe ich auch, warum ich in diesem Jahr erstmals keine E-Mail zum Upgrade-Angebot 33+20% bekommen habe!
Meh. I bailed out at V20. Sorry that it's come to this but it is what it is. C1 and Adobe can both go to hell.
Since v7 I have been a yearly pré-upgrader, it was the best financial deal. I'm rethinking this now, maybe I will stay with v23 forever, maybe not. If I don't and will choose for subscription I will be caged in C1 forever! All catalogues and sessions are only upward compatible, so if I decide to quit C1, all processing of my images under "subscription" will be lost since I don't own the software, unless I store them as TIFF or DNG. I wil start doing this from now on, tens of thousands of nefs will be transformed to DNG or TIFF, from 50mb to 250mb (...) per image.
Ich nutze jetzt C1 seit über 10 Jahren mit jährlichen upgrades, vielen C01 styles. Habe auch gern dafür etwas mehr bezahlt um nicht das Adobe Abo zahlen zu müssen. Was ihr jetzt mit Euren treuen Kunden macht ist doch eine Frechheit. Nicht nur das ihr versucht uns in ein Abo Model zu zwingen. Eure Preise sind auch noch um einiges höher. Adobe LR+PS+Cloud+alle mobilen Apps kosten 12 Euro/mo. C1 desktop ohne alles, 29 Euro/mo fast den 3-fachen Preis. Was hab Ihr Euch denn dabei gedacht. Die Zeiten als C1 noch von einer engagierten Photographie liebenden dänischen Firma entwickelt wurde scheinen auf alle Fälle vorbei. Sorry so kann man seine treuen Kunden einfach nicht behandeln vor allem wenn es so viele Alternativen gibt. Ich hoffe Ihr überdenkt Eure Entscheidung noch einmal. Viele Grüße an David Grover für die vielen schönen Tutorials der letzten Jahre.
Yes pretty disappointing.
For me continuing with C1 will probably depend on the loyalty scheme they mention,
though since they were recently selling a new license for less than an an upgrade, I have my doubts.
@Jacinto Liao - If you don’t need the 1TB of cloud storage, you can get Adobe LR + PS for half that price.
Peter
Well said.
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