How to uninstall Capture One on Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10?
Check out the instructions on how to uninstall Capture One 4, 5, 6, 7, 8, 9, 10, 11, 12 on different versions of Windows OS. This is specifically useful when the application is not responding.
1. Verify that the application is not running
Press Control+Alt+Delete keys simultaneously and choose Task Manager. In the Processes tab, end the Capture One process and make sure that the application is not running. If it is still running, then highlight CaptureOne.exe and click End Process.
2. Make sure that the hidden Folders on Vista, Windows 7, Windows 8 and Windows 10 are accessible to change local settings
Go to Control Panel -> Appearance and Personalization -> Folder Options. Select the View tab in the pop-up menu. Mark the Show hidden files, folders and drives option.
3. Run the uninstaller
Open Control Panel -> Programs -> Programs and Features. Choose Capture One by right-clicking on it and press Uninstall.
4. Delete the folder
Go to C:\Program Files\Phase One\Capture One X (where X is the software version) and delete this folder.
5. Delete the Library file
Go to Libraries -> Pictures -> Capture One Library. Find the Capture One.col file (it might have other extensions such as .cosessiondb, .col, .col45, .col50) and delete it.
6. Delete the CaptureOne AppData folder
Go to Users -> User Name -> AppData -> Local -> Capture One and delete this folder.
7. Delete the Capture One Program Data folder
Go to C:\ProgramData\Phase One\Capture One and delete this folder.
8. Delete the Preference Files
Go to C:\Users\USER NAME\AppData\Local\Phase_One\CaptureOne.exe_Url....\Number.x.x\user.config (where Number corresponds to the Capture One version) and delete it.
NOTE: There will be sub-folders for every version installed containing user.config with the preferences.
If you are running Windows XP, click here for your uninstall directions.