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Can I pay for the product in local currency?

Lily
  • Updated

QUESTION

Can I pay for the product in local currency?

 

ANSWER

The price for the product in the Capture One web shop will be displayed in your local currency if it is on the list of supported currencies provided below. If your currency is not on the list, then the price will be displayed in USD. The determination of currency and geodata is based on your location.

 

This is the list of FastSpring's currently supported currencies:

rtaImage__1_.png   USD - American Dollar rtaImage__10_.png   GBP - Pounds Sterling
rtaImage__2_.png   CAD - Canadian Dollar rtaImage__11_.png   HKD - Hong Kong Dollar
rtaImage.png   AUD - Australian Dollar rtaImage__12_.png   INR - Indian Rupee
rtaImage__3_.png   CHF - Swiss Franc rtaImage__13_.png   JPY - Japanese Yen
rtaImage__4_.png   CLP - Chilean Peso rtaImage__14_.png   MXN - Mexican Peso
rtaImage__5_.png   CNY - Chinese Yuan rtaImage__15_.png   NZD - New Zealand Dollar
rtaImage__6_.png   COP - Columbian Peso rtaImage__17_.png   RUB - Russian Ruble
rtaImage__7_.png   CZK - Czech Republic Koruna rtaImage__18_.png   SEK - Swedish Krona
rtaImage__8_.png   DKK - Danish Krone rtaImage__19_.png   SGD - Singapore Dollar
rtaImage__9_.png   EUR - Euro rtaImage__20_.png   ZAR - South African Rand

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Comments

7 comments

Date Votes
  • Fergus
    • Edited

    Not true. I'm in Germany, but it only offers me USD payment. No Euros. Totally frustrating.

    What to do?

    0
  • Phil Richardson

    Yep, same in UK.

    2
  • Charles Mamarot

    Same from France here. And my zip code obviously doesn't work as it's a french one. Did anyone in Europe has the same issue ?

    0
  • SFA

    Are VPNs involved in this problem in any way?

    Also, if for any reason the system cannot work out where you are connected in  - for example no location info is available - it seems it will resort to USD.

    I'm in the UK only have the GBP pricing offered.

    0
  • Charles Mamarot

    No VPN involved. And even so, I tried to locate the ip adress in France with it and the price is still in USD

    0
  • Phil Richardson

    The odd thing is that the US price doesn't translate to UK or suspect EU price.  The Currency Symbol changes but the number doesn't.  Every other site I've been on either has the price in the local currency or it converts to that currency.  B&H have it it in $s but it shows you the UK price in £s.

    When I asked them about it, they said it was the VAT that changed it. So I said UK VAT is 20%, not 35%.  Lightroom is improving, not quite as a good as C1, especially at masking but how long before Adobe improve so that there are less and less reasons to use C1.  It would be a shame.

    0
  • FirstName LastName

    A bit of a pain.

    I get that C1 does not want people to shop around to the cheapest country out there at a given moment given the spot exchange rates, but the net effect for me, being in a different country for a few days, is that I can't upgrade without paying the C1 price of a more expensive country, + bank / FX costs of cross border commerce. Too much friction for me.

    There would be a better way : you could make it possible to purchase in the currency of my previous purchases, or in the currency of my payment card, you'd be relieving a few customers from useless friction.

    0

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