Capture One is made in collaboration with the world’s leading professional photographers.
Capture One is a powerful RAW converter offering you ultimate image quality with beautiful colors and incredible detail. It offers state-of-the-art tethered capture, powerful digital asset management, extensive adjustment tools, and a flexible workflow through customizable workspaces.
All run modes are included in the one installer and the run mode is determined by the license key used. The trial is also included in the installer and is registered as the full product upon activation. Capture One is available in these variants:
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Capture One Pro
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Capture One for Phase One (Phase One/Mamiya Leaf Digital Back support only)
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Capture One Fujifilm (Fujifilm camera support only)
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Capture One (for Sony) (Sony camera support only)
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Capture One for Nikon (Nikon camera support only)
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Capture One Express Fujifilm (Fujifilm camera support only)
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Capture One Express (for Sony) (Sony camera support only)
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Capture One Enterprise
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Capture One Cultural Heritage
Previous release notes can be found at support.captureone.com.
Best regards,
Team Capture One
Contents
- Release highlights
- Feature walk-through
- Improvements
- New Camera Support
- New Lens Support
- Bug Fixes Mac
- Bug Fixes Windows
- System Requirements
- Installation
- Recommendations and Limitations
- Known Issues
- File Support: Notes and Limitations
Release highlights
Capture One 21 (14.3.0) is a feature release containing new functionality and tools, new operating system support, new camera and lens support, and important bug fixes.
New features
- Magic Brush
- Redesigned Exporter with Proofing Viewer
Improvements
- Show Images in Subfolders (Catalogs)
- Synchronize new Subfolders
- Overwrite existing files on export
- Various tethering improvements
Other
Capture One 21 (14.3.0) also contains general bug fixes and under-the-hood tweaks.
Feature walk-through
Magic Brush
The new Magic Brush makes brushing areas of similar color fast and simple. Simply draw a line or a doodle on the area you wish the mask to cover and Capture One will fill the area automatically.
The Magic Brush can be found in the Layers Tool or in the Cursor Tools menu. By default, the Magic Brush shares the same keyboard shortcut as the Adjustment Brush, B. To toggle between the brushes, hold down Shift while pressing B.
When applying brush strokes with the Magic Brush on an image, Capture One will automatically find and fill the area of similar pixels. This enables a fast way of masking areas and objects of similar color, including greyscale. The Magic Brush works additively, allowing you to continue making brush strokes on the same Layer to create the mask you need.
Access the settings of the Magic Brush by right-clicking with the brush on your image. The following parameters are available:
Size determines the size of the brush.
Opacity determines the opacity of the mask created by the Magic Brush.
Tolerance determines the range of colors the mask will cover. A low Tolerance value will restrict the mask to similar colors, while a high Tolerance value will pick up a wider range of colors when creating the mask.
Refine Edge determines how the edge of the created mask will blend in with the surroundings. A low value will result in a hard, defined edge, while a higher value will create a mask with a softer, more content-aware edge.
Sample Entire Photo determines if the mask will be restricted by edges. If enabled, the mask will cover all areas of the color that is being brushed on, regardless of whether the areas are connected (continuous) or not.
To learn more about the Magic Brush, go to this article.
Redesigned Exporter with Proofing Viewer
The redesigned Exporter gathers all options for exporting photos from Capture One. It simplifies the export workflow without removing flexibility and adds new functionality including a powerful proofing viewer that shows you exactly how your exported image will look before you export.
Output Tool Tab removed
The Output Tool Tab has been removed and all its content has been moved into the new Exporter. This Exporter is accessible from the Export icon in the main tool bar, or by right-clicking the selected image(s) and clicking ‘Export > Export…’.
Batch Queue removed
The Batch Queue and Process History has been removed.
Sub Name and Job Name removed
The tokens ‘Sub Name’ and ‘Job Name’ have been removed, as export location and naming are now recipe specific.
To learn more about the new Exporter, go to this article.
Improvements
Show Images in Subfolders (Catalogs)
Catalogs now have the functionality of showing the content of the selected folder including the content of all its subfolders. This enables an easier overview of images across multiple folders and strengthens the flexibility of asset management.
By default, Show Images in Subfolders is enabled. You can toggle the functionality from the Tool Submenu (...).
Synchronize new Subfolders
It is now possible to synchronize new subfolders into your Catalog by simply synchronizing their parent folder. When synchronizing, two new options have been added:
Include Subfolders
Enabling this will include all folders within the folder that is being synchronized. The content of these subfolders will be added to the Catalog as well.
Only include previously added subfolders
Enabling this will ignore any subfolders that are not already added to the Catalog. This was the default behavior of synchronizing prior to Capture One 21 (14.3.0).
Overwrite existing files on export
The redesigned Exporter has new functionality that allows overwriting existing exported files when exporting images. This speeds up the process of updating already exported images with newer versions. The item Existing Files has three options:
- Add Suffix will add a number to the filename, leaving multiple files after exporting.
- Overwrite will replace the existing files, leaving only a single exported file per image.
- Skip will skip exporting images that already have an exported file in the target location.
NB: If multiple variants of the same images are being exported, enabling Overwrite will cause only the last variant to remain. To circumvent this, add the token Variant Position in the format field within the Naming Tool.
Various tethering improvements
Fujifilm capture during Live View
While tethering LiveView with Fujifilm cameras, it is now possible to trigger an exposure from within Capture One.
Leica Focus Nudge
Using compatible Leica cameras and lenses, it is now possible to tweak the focus in three different intervals using the Focus Nudge tool.
Compatible lenses:
- Leica Super-Elmar-S 24
- Leica Elmarit-S 30 CS
Compatible cameras:
- Leica S (Typ 007)
- Leica S3
New Camera Support
- Fujifilm X-T1 IR
- Fujifilm X-S10 tethering
- Panasonic Lumix G99/G95/G90
To find the full list of all supported cameras, click here.
New Lens Support
- Fujifilm Fujinon XF16mm F2.8 R WR
- Fujifilm Fujinon XF18mm F1.4 R LM WR
- Fujifilm Fujinon XF27mm F2.8 R WR
- Fujifilm Fujinon XF50mm F1.0 R WR
- Fujifilm Fujinon XF10-24mm F4 R OIS WR
- Fujifilm Fujinon XF70-300mm F4-5.6 R LM OIS WR
- Fujifilm Fujinon GF30mm F3.5 R WR
- Fujifilm Fujinon GF80mm F1.7 R WR
- Sony FE 35mm F1.4 GM (SEL35F14GM)
- Sony FE 40mm F2.5 G (SEL40F25G)
- Sony FE 50mm F1.2 GM (SEL50F12GM)
- Sony FE 50mm F2.5 G (SEL50F25G)
- Sigma 15mm F2.8 EX DG (Canon EF)
- Sigma 16mm F1.4 DC DN (Sony E)
To find the full list of all supported lenses, click here.
Bug fixes Mac
- Fixed an issue where thumbnails would have black borders until fully loaded
- Fixed an issue where exported tiled TIFF files could corrupt
- Fixed an issue where custom ICC profiles could not be used as default
- Fixed an issue where LiveView cursor tools would not be selectable
- Fixed an issue causing temporary artifacts while adjusting the feathering of an existing mask
- Fixed an issue where Capture One CH would hang when tethering IXH and IXG cameras
- Fixed an issue where Auto PPI in Capture One CH would not work
- Fixed various crashes and hangs
Bug fixes Windows
- Fixed an issue where thumbnails would have black borders until fully loaded
- Fixed an issue where exported tiled TIFF files could corrupt
- Fixed an issue causing temporary artifacts while adjusting the feathering of an existing mask
- Fixed an issue where moving a folder could cause its counter to disappear
- Fixed an issue where the token Image Name in Next Capture Naming could result in the wrong name
- Fixed an issue where the selection points on masks could disappear
- Fixed various crashes and hangs
System requirements
We recommend that your computer has at least the minimum specifications outlined below to run Capture One.
Microsoft® Windows® minimum requirements
- Intel or AMD CPU with 2 cores
- 8 GB of RAM
- 10 GB of free hard disk space
- Calibrated monitor with 1280x800, 24-bit resolution at 96dpi
- Windows 8.1® 64-bit or Windows 10® 64-bit*
*Windows 10 is supported for builds from 1607 through to build 21H1.
Apple® Macintosh® minimum requirements
- Intel® Core™ i3 (1st generation)
- 8 GB of RAM
- 10 GB of free hard disk space
- Calibrated monitor with 1280x800, 24-bit resolution at 96dpi
- macOS 10.13, macOS 10.14, macOS 10.15, macOS 11*
*MacOS 11 is supported for builds up to 11.4
Recommended system requirements
If working with high-resolution images and doing calculation-heavy adjustments we recommend the following:
- Intel CPU with 4+ cores
- 16+ GB of RAM
- Solid State Disk (SSD)
- NVIDIA or AMD GPU with 8GB+ RAM
- Calibrated monitor with at least 1920x1200, 24-bit resolution at 96dpi
4k / 5k monitors
Due to the significant additional calculation overhead, systems using 4k/5k monitors will require additional resources in addition to the above-recommended spec (both in GPU and CPU power). For professional experience, we recommend at least doubling the specification above for these configurations.
Installation
Capture One 21 is compatible with the earlier 7.x, 8.x, 9.x, 10.x, 11.x, 12.x versions. It is recommended to migrate images from 4.x, 5.x., and 6.x to version 8.x before opening them in 21. It is generally recommended that you only install one version of Capture One on any single computer. A single-user license allows up to 2 activations on computers that you own or of which you are the principal user. The license can be used with both Windows and Mac platforms. Multi-user licenses are also available from the Capture One web shop or from your retailer. Please read the release notes carefully before you install Capture One.
Install on Windows
To install the software please follow the procedure below.
- Download the application from the Capture One website.
- Run the executable software install file (.exe).
- Carefully read and accept the license agreement presented.
- Follow the on-screen instructions to complete the installation. Capture One will initiate the installation of Microsoft® .NET Framework 4.7 if you do not already have it.
Install on macOS
To install the software please follow the procedure below.
- Download the application from the Capture One website.
- Open the Capture One disk icon (.dmg).
- Carefully read and accept the license agreement presented.
- Drag the Capture One icon to the Applications folder.
- Open Capture One from your Applications folder.
Manual update to the latest version
It is important to keep Capture One software updated. After the activation and registration, you will usually receive a newsletter reminder that an update is ready for download, although it can be more convenient to choose Capture One -> Check for Updates (Help -> Check for Updates on Windows). If your Capture One application is downloaded from www.captureone.com, it will always be the latest version. You can also schedule an automated update if needed by navigating to Capture One -> Preferences (Edit -> Preferences on Windows).
Recommendations and limitations
For all users
- When you have disconnected a camera, do not reconnect a camera until the Camera tool status changes to "No Camera Attached".
- DNG support not optimized for some cameras.
For other camera users
- The following functionality is not supported for Fujifilm X-trans RAW files: processing/exporting to DNG.
- Some cameras provide multishot functionality by way of (e.g.) multiple exposure or pixel shifting. In most cases, the functionality will not be available in Capture One, however, a single RAW file from the “stack” may be viewable and editable in Capture One (as if it was a shot in single Capture mode)
For digital back users
- Unless otherwise specified for your Phase One camera system, do not open the shutter on the camera prior to opening the Live View window. Doing so will generate errors on the digital back after closing the Live View window. The recommended procedure for using Live View is to first open the Live View window, then open the shutter on the camera, use Live View as desired, when done, close the shutter on the camera, and close the Live View window.
- Focus controls for iXR and iXA cameras are only supported by IQ and Credo backs.
Known issues
Find a list of known issues for Capture One at the time of shipping.
All users
- Browsing folders containing unsupported image files may affect application performance.
- Previews from earlier versions of Capture One may be updated. In some cases, this can affect the application performance the first time images are viewed in this version of Capture One.
- Using a non-US laptop keyboard might be preferable to change some of the standard keyboard shortcuts.
- Editing images in external applications other than Adobe Photoshop might result in unexpected behavior.
- Operation under virtualization software (e.g. Parallels, Hackintosh, etc) may cause instability. We do not recommend you use these OS configurations.
Mac users
- Live View over USB can stall without the use of a repeater.
- M1-macs only: Tethering does not work on Thunderbolt ports using USB3.x cables with some Canon cameras. The workaround is to use USB2 cables for the time being.
Windows users
- Windows drivers are required for some older models of Canon DSLR cameras to be able to shoot tethered. These drivers are available from Canon’s website.
- Importing a catalog can result in the last picture not getting imported.
- Operation under RAMDisk by Dataram is known to cause issues with disk labeling. Capture One is not supported with this configuration.
- If you have Bonjour 2.0.3 installed, you may experience problems with Capture Pilot. Bonjour 2.0.2 (shipping with Capture One 9) and 2.0.4 (shipped with iTunes) have been tested to work with Capture Pilot. To check the version number of Bonjour, go to 'Control Panel' and select ‘Programs and Features’.
- Plays.TV/Raptr/RivaTuner installed along with some AMD devices can cause instability
File support: Notes and limitations
The information here is subject to change. Some errors may be omitted. For issues and clarifications, contact Capture One Support via captureone.com/support
HEIC/HEIF support
Capture One supports HEIC/HEIF 8-bit files to the extent that the operating system supports the files. If you are on a Windows computer, you might need to download the two extensions “HEVC Video Extensions” and “HEIF Image Extensions” from Microsoft to enable support in Capture One.
Capture One DNG colors
DNG files from camera models with native support in Capture One will per default have their native Capture One colors applied. DNG files from camera models that are not natively supported in Capture One will have generic DNG Standard colors applied. We do not support adjustments and settings from other applications embedded in DNG files.
Other file support
TIF/JPG/PSD/PNG files that are not in RGB color space cannot be adjusted within Capture One and will be read-only.
Layered Tiff: Capture One 9.1 onward can support Tiff files with alpha channel or layers saved in the file (from other apps like Adobe Photoshop) but for viewing purposes only. Reprocessing the image will result in a new flattened image.
PSD: Capture 10.1 onward can support PSD files in the viewer. The PSD can contain any adjustments, layers, text or smart objects but must be saved in Photoshop with “maximize compatibility” enabled. Reprocessing the image from Capture One will result in a new flattened image.
File size limitations
- Smallest supported file for viewing: minimum side of 16px.
- Smallest supported file for editing: minimum side of 512px.
- Largest supported file: Width x Height must be smaller than 40000 x 20000 pixels or sum thereof.
Camera support
RAW files support with known limitations listed in the notes section is available here. Special or auxiliary modes (like pixel shift) are only supported if noted. If the information provided is incomplete or you need specific information pertaining to support in Capture One, please create a support case - captureone.com/support
Comments
34 comments
Proper M1 tethering guys... you can do this! You know this! make it a priority please! Make us proud users of the best pro software again!
Will this version work with Mac OS 11.5?
What possible reason would there be for getting rid of the Output Tool Tab?!! Why on Earth replace a simple and elegant one-button process button with a pull-down menu bar solution??? And I didn’t see in the Bug Fixes anything about how the app consistently will destroy layers after transferring a session folder from a tethered laptop to a desktop computer and opening the session for the first time! Ever since C1 v20 came out, this has been a MAJOR ISSUE, but you guys act like you have no idea what we’re talking about, or at best, you seem to think it’s no big deal. Lemme tell you guys...it’s a bloody big deal!!! I just shot a gig last week and some files had 6-8 layers that were totally wiped out after I moved the session folder onto my desktop computer and opened the session! I had to transfer the session three times (!!!) from my laptop onto my desktop before Capture One stopped killing the layers!!! COME ON......GET YOUR ACT TOGETHER AND STOP MESSING WITH THE APP BY ADDING ‘FEATURES’ NOBODY ASKED FOR AND FIX THE PROBLEMS THAT ALL OF OF US PROFESSIONALS HAVE TO DEAL WITH DAILY!!!!!!!!!
Unless Im missing something, there seems to be no way to export in manually sorted order. This is a major problem for me as I need to sort and rename real estate photos for export. It also seems that when reopening the older version of C1, the Output Tool tab is gone.
Tom...this nuking of the Output Tool Tab is ridiculous! I dare Phase to show me ONE person who says this is a good idea!!! 😡
HOLY SH*T this is a massive step into an unusable piece of software. I've been using this since 3.2.3 and this is the worst one yet... please reverse course and go back... you have removed all flexibility in exports.
why no Canon RF 24-70 and 70-200 Lens support.... it's ridiculous.
Using Mac Book Air with MacOS Big Sur 11.5. Not to talk about the strange idea of eliminating the export tab and put instead that awkward popup export window... first seemed to work ok, and after exporting a few images, all files come out just corrupted, all formats: JPEG, TIFF, PNG and PSD. Since the big goof made with the Leica Q2 ICC profile time ago, that took a few months for CO to fix, haven't seen anything like this.
Does anyone really deep test this software before releasing...???
Did you notice now I am a very 😡😡😡😡😡 user...???
I'm not happy with the export option either for another reason. I have multiple monitors with controls laid out over all of them including what used to be the export tab. Now, I have to go select it and cant have it visible on my 2nd or 3rd monitor layout all the time. Also, I cannot select it as a floating tool. So, although the same feature is there, I'm hating this part of it!!!
Removing the Output tab and Batch Queue?! Are you kidding me?! This is absolutely unacceptable for professional users. Really, really disappointed in this. At the minimum, allow users to choose either the Output tab or the Export window––similar to how sessions and catalogs are user choice.
The Batch Queue is extremely important and one of the features that really set Capture One apart from the rest. In a professional workflow environment, we may have thousands of images to process on a tight deadline. Having the ability to stop the queue and resume or to stop and reorder images in the queue is of critical importance. Guys, you really dropped the ball on this one. You really, really need to bring back these features.
İ think the removal of a powerful tool like the export in CaptureOne is a major mistake.
As fas as I know, CaptureOne was the only raw/editing/management software with such a powerful export tool.
Sure it was advanced and as a such had a learning curves. So it's fine to add a quick/simple export function for casual projects.
But now CaptureOne has the worst of both world:
- for casual shooters, the new exporter is still too complicated and they will keep their existing software (likely Lr, which is also as subscription cheaper)
- for professionals which will miss a precious tool. And fill bad.
By the way, manual sorting is not possible anymore, pictures' names copy is not possible in the export window, changing the export window ui elements is not possible, the export window's position/size default can not be changed.
On top, the new export window UI does not fit on a standard 13 inch laptop.
CaptureOne team should only hire people who actually use the software too.
So you just release an update which will cause misunderstanding and rejection from both current customers and potential new ones.
I would highly suggest to rethink this move!
Also most pros will think twice this year if there is a new major paid update...
Really, make an essential and pro version of CaptureOne. Both sharing the same engine but keeping the right tools for both world.
I will keep the 14.2 and wait for the team's reaction
Actually looking for 14.3.1 "we are sorry" with a nice and simple quick export window AND the powerful/advanced export tab/batch. :)
The Magic Brush is great but I would like it as a separate tool with its own icon for easy use.
Like others have written above, I also hate the new exporter. It is honestly way worse than the previous version/s. And also it's not available as a floating tool palette. Everything about it is more time consuming. Major dislike
As per Nicholas Dent above:
Actually looking for 14.3.1 "we are sorry" with a nice and simple quick export window AND the powerful/advanced export tab/batch. :)
YES PLEASE, I totally second that
令人难以置信的功能退化。作为一个使用CaptureOne已经几年时间的用户，我不得不说，这次版本更新令我无比失望。增加一个新功能并不需要删除此前成熟功能。
我不得不回退版本到V14.2。我看不到我保持订阅CaptureOne Pro的意义所在。如果更新的版本更难用，我为什么要花钱来保持更新到最新版本？令人失望。
此外，Live BETA 功能是一个创新，但并没有那么令人激动。要知道，Capture Pilot Web 已经足够使用了，我拥有自己的服务器，只需要做一下反向代理就可以用 Pilot 实现 Live 同样的功能。
希望在14.3.1看到曾经的导出面板恢复。
"seems to be no way to export in manually sorted order. This is a major problem" Agreed!!! Please fix!
🙏
CaptureOne 14.3 should not be installed for serious production. Keep 14.2 until the release a working version again..
I'd love to complain about the export tab etc, but since this version will not even launch without crashing I have no idea what to complain about. Yes, I checked all compatibility requirements.
User and advocate for over 10 years, and now, can't open a single session. Still gonna get a bill though.
Are you kidding us with this removal of the Export and process recipe tabs? What kind of joke is this? You are ruining an established, efficient, essential workflow of professional photographers. God help us and fix this mess.
Dear Capture One,
when can we expect the official support for Mac OS 11.5? Your extremely slow adoption of the latest operating systems is the one thing that...makes me unhappy (to stay polite)...the most. I`ve been holding back with the update to 11.4 just because of C1 for almost 3 months and now you release a "shiny" new version supporting 11.4 when 11.5.1. is already out. Maybe there is a rational reason why all other software developers are able to stay up to date with latest OS versions in a timely manner and you don`t, so a reply and some explanation would be appreciated.
Thank you
Hi!
I would rather complain on this subject to Apple who is breaking compatibility every few mouths..
It is beyond absurd that Capture One removed the Export and process recipe tabs? Major MISTAKE!!! Please FIX this!! This is the WORST mistake - WHY WHY WHY? It MAKES NO SENSE except to PISS OFF every PROFESSIONAL photographer! PLEASE !!!!
How do I revert back to the previous version because 14.3 is unusable? Do I have to do a complete uninstall first then redownload the software?
Debra...assuming you still have the original installer, I'm guessing you have to deactivate the current version, re-install 14.2, then use your product code to reactivate that version. I've still got the installer for 14.2 if you can't find it...just lemme know if you need it and I'll send it to you
brad@bradtrent.com
You can simply install the old version "over" the new one. No need to reactivate it.
https://www.captureone.com/en/account/download/previous
Hey Capture Team..... did your dev team consult with anyone using your program in a professional workflow before making changes to the output feature? These release notes should be an article in the Onion. I'm not even kidding that I thought it was satire on a social media meme page before I read the official release above.
I got some really solid feedback from commercial photographers I spoke with on this subject. "NEVER upgrading" was one that stood out. If your goal is to create a wider market by ousting your current users, you're doing just that. This is less money in your pockets from upgrades...
My suggestion is this. Create a Pro-sumer Program, and a Professional Grade program. If you want to expand your market, shorten the learning curve with a program that works for people moving over from lightroom, then, allow them to upgrade when they need to use a professional level workflow. Not only will this expand the market, it will empower your markets to take baby steps with a program that is REQUIRED by many major brands I've worked with. You have the market already. Open it up to more users without shutting out the people that gave you the market in the first place.
Thanks for listening. I saw on your social pages that there will be an announcement in 2 weeks about this release. I genuinely hope it's a full reinstatement of the tools needed for professional workflows. If it's not, you're headed down a road that will only trickle into larger costs for production companies, longer hours worked for digi techs in the industry, and an overall shift away from programs like this, meaning less money for your brand. You're opening up a door that I don't think you intended to, but shut it before it hurts your company.
Hopefully someone in the corporate office is sweating right now, and wishing that they would have simply sent out a survey to ALL users asking how they would feel if Phase One removed the export tool tab and made us use a pop-up window.
Is this more common sense than we can expect from a company that keep making major changes before they fix existing bugs?
Maybe you need a new development lead and better coders.
On my system (macOS 10.15.7) I have serious problems applying masks to multiple images. The nasty thing is that the error messages in the event log sometimes only appear during export. It is incredibly tedious, with a tight deadline breathing down your neck, to check a hundred images one by one to see if one of several masks has been applied or not.
I would actually prefer not to get new features every few weeks, but to get more reliable, adequately tested updates (and I don't think I'm working with an exotic system or cameras).
So please spend a little more time and care on the testing process.
Otherwise, a subscription model makes neither sense nor pleasure.
Thomas...is this the window you get when you have your Layer/Mask problem???
Brad, yes exactly.
I think this is already a very old problem of CO. With earlier versions, however, the bug only occurred from time to time and the error message appeared immediately. Restarting the programme then helped.
With version 14.3 the error message sometimes only appears when selecting images for export.
And what is further very unpleasant, if the copy command (of a single layer) fails, it also deletes masks from already existing layers.
If anyone knows a "workaround" or identifies a misunderstanding on my part, it would be nice to post it.
Thomas...this started happening with the release of Capture One 20...which was also when they changed the way we had to copy and paste Layer Adjustments. I’m convinced the two things are connected, but Capture One has failed to fix this major problem for almost two years!
When the layer issue started, I was told is was an bug with the OpenCL pipeline of Capture One and I had to force Capture One to ignore the GPU when processing and generating previews. That meant turning off Hardware Acceleration by setting Display/Processing to ‘Never’ in OpenCL preferences. Which is what you really want to do if you have a super fast computer...turn OFF stuff that makes it super fast! Anyway...I did what they said to do...and it didn’t help one bit! I have dealt with this problem from Day One with Capture One 20...and then Capture One 21...and as recently as this week was told by them...
“...Masks may disappear in such a case but the layer will contain all adjustments, so just the mask needs to be drawn again.....”
WHICH IS TOTAL BULLSHIT !!!!!
They are effectively throwing their hands up in defeat and expecting us to just ‘deal with it’. But even what I was told is not correct...the masks don’t ALWAYS contain the adjustments...many times the mask seems to be there, but NO adjustment shows on the layer. And there is no way to edit or re-draw the mask, as they suggest, because the mask has been ‘flattened’ into the variant. The ONLY option is to RESET all adjustments, then reprocess the file by adding EVERYTHING back into it!!! And believe me, if you’ve spent as much time as it takes to carefully draw and edit adjustment layers as I have and they get irreparably corrupted, when some software designer tells you it’s ‘No Problem’, you truly want pick up the closet heavy object and beat him about his head...💀
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